Square Payments Setup

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5 months 1 week ago #356692

-- HikaShop version -- : 5.0.0
-- Joomla version -- : 4.4.0

I have installed the square Payments Plugin for a client for the first time but I'm really struggling to find the application ID etc in Xero. The instructions I have found in other posts on this forum appear to be for an earlier version of the Xero dashboard. Where is this information found?

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5 months 1 week ago #356697

Hello,

You'll find your application ID through your Square merchant space, you'll just have to login and configure your "Square application".

Kind regards,
Mohamed.
Tsuki Dev
tsukidev.contact[at]gmail[dot]com

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5 months 1 week ago #356724

Thanks, I did find it after spending over an hour in the square account, but I don't know which version of the api I should be selecting. The default page in the Square dashboard has warnings that the api is not the most recent. Should I be using the default api being offered or upgrading to the latest???? Using the default api and a sandbox app ID I get an API error of "Resource Not Found".
Some documentation would be greatly appreciated.

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5 months 1 week ago #356780

Hello,

You should use the last API version and test it again, and if it’s still not working, you can send us an email with a temporary backend access so that we can directly test it :
tsukidev.contact[at]gmail[dot]com

Kind regards,
Mohamed.
Tsuki Dev
tsukidev.contact[at]gmail[dot]com

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5 months 1 week ago #356792

I updated to the 15 November API release but still getting the error. I have sent you an email with details.

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5 months 1 week ago #356831

Can you please confirm you received my email of yesterday?

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5 months 6 days ago #356866

We are desperate for this to be resolved but still no response. Please respond.

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5 months 6 days ago #356880

Hello,

I just checked how you configured your HikaShop Square payment method via « Hikashop->System->Payment methods », and your issue seems to be coming from the fact that you didn’t set a location ID.

You can find it through the location section of your Square merchant account.

Kind regards,
Mohamed.
Tsuki Dev
tsukidev.contact[at]gmail[dot]com
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Last edit: 5 months 6 days ago by Tsuki Dev.

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