Merchant CPC Id not found on server

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10 years 4 months ago #138109

Hi. I'm using Canada Post shipping plugin. I entered my API key in ID du Marchand but I' m getting this error message:
Error while sending XML to CANADA POST. Error code: -2001. Message: Merchant CPC Id not found on server.

Is there something i'm doing wrong or not using the right API key ??

Thanks for letting me know.

Nicolas

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10 years 4 months ago #138133

Hi,

You're probably not using the correct information. You should contact Canada Post's support to confirm with them what credentials you need to use.

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