Calculating no VAT with EU VAT number

-- url of the page with the problem -- : www.modusystem.nl
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.6
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : TAX problem

For sure I'm doing something wrong.


I want no VAT if a customer add a VAT number

CONFIGURATION:
VAT TAX zone Europe
VATnumber controle Online controle




TAXES:
1 BTW hoog BTW hoog (EU) (0%) Zone: Europe Klant type: Company with VAT nummer

2 BTW hoog BTW hoog (21%) Zone: Europe Klant type: Company without VAT-nummer

3 BTW hoog BTW hoog (21%) Zone: Europe



Jan

Hi,

I see several potential problems:
1. Make sure that the "default client type" setting of the HikaShop configuration is set to "individuals"
2. You can delete your first tax rule as it is not necessary.
3. in your third tax rule, you want to restrict the type of client to "individuals" as well.

Hi Nicolas,

Thanks for your answer.

It's working now!

Jan

Hmmmm. Almost

When I'm in The Netherlands and ordering with my own Dutch VAT ID the Hikashop is not adding VAT.
Hikashop has to calculate me VAT.

Jan

That's normal. You didn't create tax rules for the netherlands.
If you want to tax everyone in the netherlands, you want to add a new tax rule for the netherlands only.
And you also want to remove the ntherlands for the Europe tax zone's sub zones listing.

It's working now!

Thanks a lot!!
Jan

1. Make sure that the "default client type" setting of the HikaShop configuration is set to "individuals"

How? I did not find any hint in the docs. Thanks

Hello,

You can find more details in these parts of the documentation :
www.hikashop.com/support/documentation/5...nfig.html#main_taxes
www.hikashop.com/support/documentation/1...ion-listing.html#faq
www.hikashop.com/support/documentation/1...p-taxation-form.html

Regards,

Thanks, but non of these pages contain "default client type".

Hi,

That settings has been removed a few years ago as people were mistakenly changing it. So there is no need to check that setting. Your problem can't come from it.