SendCloud

The "SendCloud Shipping" plugin integrates HikaShop with SendCloud, a multi-carrier shipping platform used across Europe and beyond. It connects your store to 100+ carriers through a single API, with automatic rate retrieval, label generation, tracking, and pickup point selection.

• Automatic shipping rate retrieval at checkout from all carriers configured in your SendCloud account.
• Shipment creation with label generation when orders are confirmed (automatic or manual from the admin).
• Test mode: create unstamped letters for testing without charges.
• Service point / pickup point selection at checkout with Leaflet map, postal code search, opening hours, and address details. Service point and locker delivery options are only shown when this feature is enabled.
• Parcel tracking with status updates displayed in the admin order view, frontend order page, and order notification emails.
• Label download (PDF) directly from the admin order view.
• Return label creation from the admin order view.
• Address validation on address creation/update (warn or block invalid addresses).
• Webhook support for automatic parcel status updates from SendCloud.
• SendCloud status column in the backend order listing with manual "Send" button for orders not auto-shipped and label download button.
• Full SendCloud panel on the backend order detail page with shipment info, tracking link, status, action buttons (download label, refresh tracking, cancel shipment, create return).
• Shipment cancellation with the ability to create a new shipment for the same order.
• Selected pickup point displayed on the order detail page, in order emails, and as the shipping address override.
• Proper shipping method name resolution for orders with multiple SendCloud carrier options.

1. Download the plugin on our website via the download link provided to you after the purchase.
2. On Joomla, install it via the extension manager and then go to HikaShop > System > Shipping Methods and create a new SendCloud shipping method.
3. On Wordpress, install it via the "install plugin" button of the HikaShop > System > Plugins menu and you'll directly see the configuration interface.
4. Enter your SendCloud API public key and secret key (found in your SendCloud account under Settings > Integrations > API).
5. Configure the sender country, postal code, and default weight.
6. Optionally enable service points, address validation, and auto shipment creation.

• API public key / secret key: your SendCloud API credentials.
• Test mode: when enabled, all shipments are created as free unstamped letters for testing.
• Sender name / address / city / country / postal code: sender information used for rate calculation and shipment creation. Falls back to HikaShop store settings if empty.
• Default weight: fallback parcel weight when products have no weight set.
• Validate addresses: validate customer addresses via SendCloud (off, warn only, or block invalid).
• Auto-create shipment: automatically create a SendCloud shipment when an order is confirmed.
• Enable service points: allow customers to select a pickup point at checkout.
• Service point carriers: filter which carriers' service points to show (leave empty for all).