Request special instructions on checkout

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3 weeks 4 days ago #321025

-- HikaShop version -- : 4.3.0
-- Joomla version -- : 3.9.8
-- PHP version -- : 7.14.0
-- Browser(s) name and version -- : Chrome

Is there a way to add additional custom input fields on checkout during checkout process.

I want to add the following for customers to optionally fill out

ie.
1. How much change for for denomination? (COD)
2. Special instructions for delivery? Ans. No ketchup or sauce on the side
3. Preferred time of delivery

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3 weeks 4 days ago #321032

Hi,

You can create custom fields of the table "order" for that via the menu Display>Custom fields.
The fields will appear on the checkout thanks to the "fields" view that you have in the "checkout workflow" under the checkout tab of the HikaShop configuration.

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3 weeks 3 days ago #321045

I was able to create the custom fields and make it appear on the checkout form.

Questions:
1. The fields don't clear after order has been confirmed and appears for every time i make an order
2. Is it possible to make the fields appear on the invoice or shipping invoice
3. How to align the labels and fields so they are properly aligned. I have text and textarea fields.

Regards

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Last edit: 3 weeks 3 days ago by fhmanas.

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3 weeks 3 days ago #321050

#2. found it.

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3 weeks 2 days ago #321083

Hello,

"1. The fields don't clear after order has been confirmed and appears for every time i make an order"
=> Sorry, for this return but what do you mean by "don't clear" ? Do you mean that the custom field value is kept from an order to another ?...
In order to progress on this provide your relative custom field complete setting screenshot

"3. How to align the labels and fields so they are properly aligned. I have text and textarea fields."
=> Some css code may be able to solve this display issue.
Have a look on this tutorial to see how to add css to your frontend file css.

Awaiting your return to progress on your subject.
Regards

Last edit: 3 weeks 2 days ago by Philip.

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3 weeks 1 day ago #321119

#3. I was able to resolve that my editing the view and css.

#1 See attachments, the values for the custom fields appeared in the second transaction, I did not enter it at all. The custom fields are circled green. Those are 2 different transactions that were closed and confirmed, you can see totals are different. The values won't change until I manually change it.

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3 weeks 1 day ago #321123

Hello,

Can you provide settings screenshot of your relative custom field screenshot ?
Add an url to your website, and if required frontend access in order to see the issue by ourselves and be able to process some tests.

Awaiting news from you to progress on your issue.
Regards

Last edit: 3 weeks 1 day ago by Philip.

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3 weeks 14 hours ago #321184

Hello,

Sorry for this return but I'm not able to reproduce your issue, I process 2 orders with 2 different users profile and from an order to another the COD (custom field) was stay empty.
From there, I wonder if it's not your browser which auto fills the fields ?

=> Process a test with 2 different browser can bring you an answer on this theory.
Hope this will help you to progress on your subject.

regards

Last edit: 3 weeks 20 hours ago by Philip.

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2 weeks 6 days ago #321243

Testing if forum reply is working for me. No need to respond.

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