Payment method dissapeared

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13 years 3 months ago #5043

Suddenly my payment method dissapeard.

Only the titel will show. No choice to do

And when I click Next nothing happends. I should be redirected to PayPal...

Version 1.4.2

213.136.48.2/~worklife/

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13 years 3 months ago #5048

Please check on the FAQ on that page: www.hikashop.com/support/documentation/i...ins-listing.html#faq
The payment mehtods must be filtered out because they are unpublished, or with a zone restriction, or something.

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13 years 3 months ago #5056

Gone through the list and still have a problem :(

There are several things which you could have missed.
1/ Check that the payments plugins are installed and published - YES

2/ Check that you have configured your payment plugins (edit it and save its configuration) - YES

3/ Check that your template is able to display error messages: www.hikashop.com/en/support/documentation/61.html

Couldn´t follow that. Tried to change template to the default (Milkyway). No change...


4/ Check that you have the payment view in the checkout workflow option of the configuration - YES - and cash on delivery will show...

5/ If you restricted your payment methods to zones, check that the address you're using is inside those zones ! Otherwise the payment methods will be filtered out. - No restriction entered

6/ Check that the currency you're using is supported by the payment plugins you're using. Some payment plugins only supports a limited number of currencies. You should check that with the support of the payment gateways you're using. - YES

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13 years 3 months ago #5059

Could you do a screenshot of the listing of hikashop payment plugins in the joomla plugins manager and in the menu System->Payment methods ?

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13 years 3 months ago #5060


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Last edit: 13 years 3 months ago by weting.

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13 years 3 months ago #5064

Could you set an ordering value for the two payment plugins you published ?

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13 years 3 months ago #5065

Like this?



No difference ..

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Last edit: 13 years 3 months ago by weting.

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13 years 3 months ago #5066

Yes. At one point, in old releases of HikaShop we had the payment plugins not displayed when the ordering value was the same for all of them, so I thought it might come from that.

Could you do a screenshot of the options of the paypal payment plugin ?

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13 years 3 months ago #5067



/I

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13 years 3 months ago #5070

The only thing left I can think of is that you changed something in your currency options. Could you make a screenshot of your currency options ?

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13 years 3 months ago #5071

Finally!!

I had changed the currency to "kr" instead of "SEK". Changed back and now it works!

At the same time I would like "kr" to bedisplayed from frontend... But I can live with this..

/I

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13 years 3 months ago #5072

For that, you need to change the format option from %i to %n as explained in the documentation of the currency option page.

The currency code is used by the payment plugins to check that the currency is supported. If you change it, then the payment plugins will think that the currency isn't supported.

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13 years 3 months ago #5073

OK - thanks!

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