Cannot empty checkout

Xavier I would try to wait many hours because that is the only way you will reproduce the issue. The goal is to reproduce the issue so you can try to resolve or identify the bug.

Hi,

Do we have any update about this issue?

Hi,

Sorry but not yet, when I try to reproduce the issue the cart has been emptied.
I will try to came back in 6 hours in order to find back the cart and try to delete items.

Have you tried to change the session settings ? duration, etc ?

Hi,
if i change session to none the problem with the remove products from the checkout is solved but then i cannot login to the backend!
my url if you want to check the problem on my end is moodleshop.wideservices.gr/en
To reproduce the issue login, add a product to the cart and then logout. The next time you login the product is in the cart (intended) but if you try to delete it from the checkout page the delete icon completes the order! If you add another product to the cart and then try to remove a product everything works fine.

Thanks again

I have the same problem with the cart:
when I order an article, then try to remove it by clicking the x, nothing happens.
The cart simply doesn't refresh itself and empties itself.
When you click the x, the cart should refresh and empty itself, no?

When I try with another browser the cart is empty. The problem persists in other browsers too.

www.stopdierproeven.org/adc/adc-webshop

Hi,
That's maybe coming from a cache issue so can you disable the Joomla cache, and clear it ? You'll also have to disable it in the joomla config, and unpublish the cache plugin. Also can you clear your browser's cache and try it again ?

The recommendations you have listed are already disabled. This is not a cache issue. There is something wrong in the software. I been reading some of hikashops respondes and it seems to be the same cache responds in some of the issues. What if some one wanted to use the Joomla Cache? Isn't the software suppose to compliment Joomla and not the other way around. Any-who that solution doesn't work for this bug and this is a really big bug. I have tested this is firefox, i.e., chrome, safari, opera. The results are all the same. You can not empty the cart unless you add something to it. How are customers suppose to know that? I was reading the comments before switching from virtuemart and everyone said what great support. Then again it may be me. Did the cache solution work for anyone else?

here is more information from www.hikashop.com/forum/checkout/868674-p...em-with-session.html

---

HikaShop this is a bug. When ever the cart has something in it for a long period of time and when you come back to clear the cart it will not clear.

When I try to clear the cart it refreshes to website.com/product/listing and it doesn't clear the cart.

When I add some thing to the cart then try to delete it works and refreshes to http://website/checkout/step/step-1 so I can delete the other products.

Then I try to delete the last item in the cart it deletes it works and returns to website.com/product/listing

-- url of the page with the problem -- : local
-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.3.1
-- PHP version -- : 5.3.24
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : none

---

Update:
I can delete the product from the cart module but not when I go to the check page.

Hi,

Same problem here, I can make changes to the cart when I first create it without problems.
Then once I log out and log back in, the cart is there again but I can not remove anything, also even if I complete the purchase it will fail (which is not nice)
But on the contrary, if I add one more product to the cart, both the old products and the newly added will be there and making changes to the cart will be possible, completing the purchase will also be possible, everything as normal.

Thanks!

Ok wait is this not the same issue
hikashop.com/forum/checkout/868955-delet...ducts-from-cart.html

Thanks Nicolas I will wait on the next version. Is there a date for the release?

Hi,

We can't give a date at this time for the next release.

Cool thanks for your efforts

Indeed it was just a simple cache issue. I disabled the Joomla cache and the issue is resolved.

Too bad my site has to work without cache now but I guess that's the price to pay to get the cart to work properly.

I hope there will be a workaround for this in the future...

Hi,

I logged in, there was a product in the cart (from yesterday probably), I tried to delete it from the checkout process by clicking "x"and the order was completed. The product was not deleted. The session handler was "none". Any ideas?

Thanks in advance

Hi,

I tried the following : I uninstalled the Hikashop and deleted the all the Hikashop plugins from the Extension Manager. Then I installed it again. I created a product listing menu, a cart module and a "my account" menu. I created a user from the front end. I logged in with this user and I added a product to the cart. Then I logged out. After that I logged in. I clicked for "proceed to checkout" from the cart module and then clicked 'X' for deleted the product. The first time it worked, the product was deleted and I returned in a product listing menu. If I try all this for a second time the product will not be deleted. Session handler was Database. The second time that didn't worked correctly I change the database handler to none but nothing changed according to the problem.

Is there an option that if a user clicks log out, and log in again automatically the products will be deleted?

Thanks in advance

same bug here (no cache) --> www.hikashop.com/forum/5-support-en-fran...r-vide-pas-vide.html

Hi,

Do we have any update about this issue? Also about the new release of Hikashop will it solve the problem?

Thanks in advance