FedEx : HikaShop shipping plugin

Hello,

I figured out where the problems where coming from so here is the last version of the fedex plugin, I added a new option named "SENDER_COUNTRY" that you'll have to use.

Just tried it. Installed the new version, entered my sender country, and still getting no shipping method found.

One more piece of info...

I have 4 primary products that have 2 sizes, that are different prices. They are set up to have "Choose Options" button instead of "Add to Cart" buttons. IOW, what really equates to two products, have been lumped into a single product with a dropdown selection pane to choose between the two products (or sizes of the one product). My boss wanted it that way, but what happens is we have to set the weight for the product to the largest size. Therefor, anytime someone orders the smaller size, they pay for shipping on something that is bigger than what they are getting. It doesnt seem like that would cause a problem to me, but I wanted to put that out there just in case.

IT WORKS!!

I feel like such an idiot. I had my apartment number in the post code box! I must have done that a long time ago, and never went back and actually looked at the address I was using. Thanks for putting up with me. I feel terrible

Ok, so now when I select the FedEx shipping, I get a "No payment methods found"

We are using Authorize.net exclusively at the moment, and under the settings for that, it has a shipping method selection box. It lists some UPS methods, manual shipping, and nothing else. I have no option to select FedEx, or "none" for that matter.

I got the error:
"Fatal error: __clone method called on non-object in /home/caju6129/public_html/administrator/components/com_hikashop/classes/currency.php on line 1484"

In the shipping methods option of your payment method, you need to unselect all the choices (CTRL key+click) and it will work.

For the fatal error, you can fix it like that:
www.hikashop.com/en/forum/3-bug-report/4...le-handling-fee.html

Hi!

I'm trying the latest Fedex plugin, but I cannot get it to work. I always get the same message "No shipping method found"...

I've checked all the possible fedex shipping methods... it's definitely communicating with fedex server, because it takes a few seconds until I get the error...

I set the zone to 171 Portugal, and testing a delivery to Ireland...

Any ideas? I would like to have the plugin working... otherwise having to enter all the rates by hand will take me forever to complete

please help...

Hello,

Can you test it without the zone restriction of your fedex shipping method ?

Also, if you could do a screenshot of your fedex shipping options and check that you have a weight and dimensions in your products in the same unit as the one in the fexed plugin and as the main unit of the configuration (the main one is the first one of the list of units) that would help.

screenshots attached... I believe all the settings are correct, but still getting the "no shipping methods" error... On the screenshots I've clared all the private details... fedex key, etc

I don't see any problems with these settings.
Could you provide a back end access to your website so that we can look at the problem ?
If so, please use our contact form for that and add a link to this thread in your message.
www.hikashop.com/en/contact-us.html

Hey Nicolas,

sent you info thru the contact form.

Thanks

I have new info:

I've modified the plugin to output to screen the errors/messages and I got:

stdClass::__set_state(array(
'HighestSeverity' => 'ERROR',
'Notifications' =>
array (
0 =>
stdClass::__set_state(array(
'Severity' => 'ERROR',
'Source' => 'crs',
'Code' => '991',
'Message' => 'Rates and transit times are not available for the account number entered. For immediate assistance, please contact your local FedEx Customer Service.',
'LocalizedMessage' => 'Rates and transit times are not available for the account number entered. For immediate assistance, please contact your local FedEx Customer Service.',
)),
1 =>
stdClass::__set_state(array(
'Severity' => 'NOTE',
'Source' => 'crs',
'Code' => '825',
'Message' => 'The routing code was derived from the city for the destination. ',
'LocalizedMessage' => 'The routing code was derived from the city for the destination. ',
'MessageParameters' =>
stdClass::__set_state(array(
'Id' => 'ORIGIN_OR_DESTINATION',
'Value' => 'destination',
)),
)),
2 =>
stdClass::__set_state(array(
'Severity' => 'NOTE',
'Source' => 'crs',
'Code' => '977',
'Message' => 'The shipdate has been changed for commitment purposes.
',
'LocalizedMessage' => 'The shipdate has been changed for commitment purposes.
',
)),
),
'TransactionDetail' =>
stdClass::__set_state(array(
'CustomerTransactionId' => ' *** Rate Request v10 using PHP ***',
)),
'Version' =>
stdClass::__set_state(array(
'ServiceId' => 'crs',
'Major' => 10,
'Intermediate' => 0,
'Minor' => 0,
)),
))




I believe I applied correctly to Fedex when obtaining the production key and password... Do you know if I need to take extra steps directly with fedex?


Thanks,
Nuno

Hi,

Sorry for the delay. It indeed seems to come from your fedex account.
I would recommend that you contact the fedex support. Maybe your account needs to be validated or unlocked.

First of all, let me say thank you for all your effort...

Unfortunately, I found out what the problem was. Not with the plugin, not with hikashop, not with my work, but with Fedex itself.

Apparently I cannot get Fedex Rates using the web services! See below for an anwser from Fedex support:

"
Nuno


I am afraid I don’t have good news.

Portugal is not direct served by FedEx but by Rangel – our service provider.

Your account number is linked to the parent account of Rangel.

Rangel obviously has specific rates with FedEx, which they do not want to see published.

This is the reason why Rate and Transit time calculation is not available for your account."


I will need to enter all rates by hand, for each zone and for each weight range! Arghhh!!

Thank you for your feedback. That's indeed a bad news for you

I'm using the latest version of the FedEx plugin and the rate calculation higher than it should be. I had a similar issue with the UPS plugin and you guys fixed it for us. I put some items in the cart and UPS returns a rate of 98.00 and FedEx returns 1000.00

Hi,

Can you please :
- tell me what are the product's dimension/weight/quantity in your cart
- tell me what is your shipping address
- send me a screenshot of your FedEx configuration

Screenshot of the cart page with address and rates for 1 product, qty 50: www.diigo.com/item/image/1i0hc/3swi

Screenshot of the product settings weight 3.5oz, dimensions 2.5in x 2.5in x 3in: www.diigo.com/item/image/1i0hc/v40t

FedEx settings screenshot: www.diigo.com/item/image/1i0hc/cina

Hi,

I can't see any screenshot that you sent me, can you please try it again ?
I've done a simple test with 1 product, qty 50 :
- product setting : weight 3.5oz, dimensions 2.5in x 2.5in x 3in.

- shipping method with same origination address and group package option turned ON.

And my FedEx rates are not highter than my UPS rates so I'll maybe understand were the problem come from with your screenshots.