Hi,
Yes please use the contact form so we will continue in private message.
Because Nicolas is traveling (JWC and Cie), I am in charge of the support for this 2 weeks (the rest of the time I just help the team when I can and I manage the support for my components (HikaSerial and HIkaMarket)).
When dealing with me, you can just go directly to the problem you got ; I will do the tests and analyse.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.