CANT Log in on log in form on slllc.org front pag

-- url of the page with the problem -- : slllc.org
-- HikaShop version -- : 2.8
-- Joomla version -- : 3.5
-- Browser(s) name and version -- : firefox
-- Error-message(debug-mod must be tuned on) -- : unable to check out get invalid error website is slllc.org you go to log in form and you cant get past it.
it shows invalid

please help
if you got to slllc.org and try to LOGIN you can not. what is this? please help

Hi,

To answer your immediate question first, login (as well as registration and other basic functions) is handled by Joomla. So, there's not much that can be said here.

However, looking at your site under the link provided at the time of this writing, it appears as if it's effectively "broken". Other than the appearance indicating this, It's throwing numerous errors, and a check with the W3C Validator proves it.
This can be caused by numerous factors, such as an erratic Joomla installation, coding errors in content or customizations, the template, other extensions and plugins, etc. In fact, HikaShop seems to be one of the few things displaying and working well. So, you should investigate the other issues first, and once fixed the login (which - again - is not a HikaShop function), might work as well then.

i will get to the bottom of it. i hate answers like these. thanks.

qactually no i think i have to update it. answer is not helpful but unfortunately expected and all too common

Hi,

@lousyfool - Thanks for the help.

@deborah88 - There is no need to contact us by email.
For your "invalid address" problem, you have to follow these instructions : www.hikashop.com/forum/checkout/883603-4...-process.html#235445
For your login issue ; like lousyfool right explained, that's related to Joomla and not HikaShop.

Regards,