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mollie plugin not working anymore , urgent

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8 months 1 week ago - 8 months 1 week ago #370453 by duportail
-- url of the page with the problem -- : www.ubuntushop.biz
-- HikaShop version -- : 6.3.0
-- Joomla version -- : 5.4
-- PHP version -- : 8.4

If i select mollie for payment, mollie is not starting. You only get the page that the order is placed.

logs:
[2026-02-16T14:39:44+0000] Error executing API call (422: Unprocessable Entity): The 'amount' field is off. Expected to be €95.00 (sum of the line items), got €85.00. Documentation: docs.mollie.com/reference/handling-errors . Request body: {"amount":{"currency":"EUR","value":"85.00"},"method":null,"description":"Order-0188 Ubuntushop","redirectUrl":"https:\/\/www.ubuntushop.biz\/index.php?option=com_hikashop&ctrl=checkout&task=after_end&lang=nl&order_id=188&Itemid=123","cancelUrl":"https:\/\/www.ubuntushop.biz\/index.php?option=com_hikashop&ctrl=order&task=cancel_order&order_id=188&Itemid=123","webhookUrl":"https:\/\/www.ubuntushop.biz\/index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=mollie&tmpl=component&lang=nl","metadata":{"order_id":188},"lines":[{"description":"Ubuntu 24.04 Custom Usb Automatische installatie stick","quantity":1,"unitPrice":{"currency":"EUR","value":"85.00"},"totalAmount":{"currency":"EUR","value":"85.00"}},{"description":"Stick Transport: Stick transport Belgium","quantity":1,"unitPrice":{"currency":"EUR","value":"10.00"},"totalAmount":{"currency":"EUR","value":"10.00"}},{"description":"Keyboard Layout: qwerty-us int.","quantity":1,"unitPrice":{"currency":"EUR","value":"0.00"},"totalAmount":{"currency":"EUR","value":"0.00"}}],"billingAddress":{"email":"guy@duportail.be"}}. Field: amount
Last edit: 8 months 1 week ago by duportail.

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8 months 1 week ago #370456 by nicolas
Hi,

I suppose that you're using the plugin available here:
www.hikashop.com/marketplace/product/153...ie-by-skyspider.html
As stated there, you should contact the developer of the plugin directly at skyspider.com.au/#contact so that he can help you.
I would recommend that you also provide a screenshot of the order's details along with the debug information here. It will allow the developer to better understand what's going on. It's likely that your HikaShop is setup with extra fees / points or something like that, and the plugin might not support that.

Note also that the plugin is updated regularly. You might be using an old version of the plugin. I can see that you purchased it a while back so it's likely you're not using the latest version. Download the install package of the plugin ( you have the download link in the email you received for the purchase, and on the details page of the order in the My account>My orders menu on our website), and install it via the Joomla extensions installer to get the latest version.

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8 months 1 week ago #370457 by duportail
yes, i have downloaded the plugin again, no solution. I have send the logs to the developer .
The following user(s) said Thank You: nicolas

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8 months 1 week ago - 8 months 1 week ago #370471 by duportail

duportail wrote: yes, i have downloaded the plugin again, no solution. I have send the logs to the developer .

No reaction from developer.
Wath i do not understand:
The 'amount' field is off. Expected to be €95.00 (sum of the line items), got €85.00.


The total of the order is 85 euro
That is 75 euro and 10 euro transport (as option)
Why the 95 euro?


I now tried an order without the 10 euro option, so 75 euro, then mollie plugin is working.
As soon there is an paid option added to the order, mollie is not working.
Last edit: 8 months 1 week ago by duportail.

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8 months 1 week ago - 8 months 1 week ago #370474 by nicolas
Hi,

The paid option must not be taken properly by the plugin.
I've sent a message to the developer from my end.
Last edit: 8 months 1 week ago by nicolas.

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8 months 1 week ago - 8 months 1 week ago #370477 by Healyhatman
Can you please resend your email, I don't see it - including in my spam folder.

When you've done that I have an updated version for you to test.
Last edit: 8 months 1 week ago by Healyhatman.

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8 months 1 week ago - 8 months 6 days ago #370479 by duportail
my e-mail:
info@ubuntushop.biz

I installed the module, from 25/10/25 and this one is working.
Last edit: 8 months 6 days ago by duportail.
The following user(s) said Thank You: nicolas

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