Created a new top level category, and my category tree went to hell

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.4
-- PHP version -- : 7.0
-- Browser(s) name and version -- : Chrome

Was in the process of building out a category tree for new products. I created a new top level for "WiFi Thermostats" and it took the place of Root. Now I have categories that have duplicated and can't be deleted. No idea what happened...

Hello,

I really don't know how you can arrived to a such results, anyway you can find here in this topic a message that will explain how to fix this.

You have to know that if you create or manage a category under the root, if you delete your parent category that may leads to this kind of issue, just a guess...



Hope this will help you and avoid this kind of issue in the futur.

Regards