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acy mailing list product with empty rows

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9 years 11 months ago #254278 by francota
-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.3

Hello
I am using acy mailing but when I use Tag to insert product, the list of product shows products but a lot of empty rows with ID.
Why that? what they are?
It is normal??

Thanks
Frank

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9 years 11 months ago #254283 by nicolas
Hi,

These must be the variants of your products. And the ids there must be the ids of the variants.

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9 years 11 months ago #254320 by francota
O yes They could be couse I have variants.
how can I know the ID of the variants?:blink:

Thanks
FRank

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9 years 11 months ago #254327 by nicolas
Hi,

Create a mass action with a filter on the product_parent_id being equal to the id of your main product and an action display the results with the fields you want for the results listing of the variants where you'll have the product_id and other fields, and click on the proces button.

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9 years 11 months ago - 9 years 11 months ago #254390 by francota
Sorry Nicolas
By what tools can i do this mass action??
Obviously I am interested to see the id from back end

FRank
Last edit: 9 years 11 months ago by francota.

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9 years 11 months ago #254416 by nicolas
Hi,

Go in the menu System>Mass actions of HikaShop:
www.hikashop.com/support/documentation/167-massaction-form.html

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9 years 11 months ago - 9 years 11 months ago #254570 by francota
Ooo I didnt know this possibility to use mass action
I follow what you sayd and your guide, but I am not able to find the process button...where is it?:oops:

Thanks
Frank
Last edit: 9 years 11 months ago by francota.

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9 years 11 months ago - 9 years 11 months ago #254572 by francota
Ok ok
I found the button, it is ok.
But where i find the result with id ??

This is my setting where I wrong?
Last edit: 9 years 11 months ago by francota.

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9 years 11 months ago #254611 by nicolas
Hi,

In the filter, you selected the "product_id" column instead of "product_parent_id" one as I was explaining.
That's why you don't see anything.

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9 years 11 months ago #254620 by francota
OK ok fine
thanks

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