Blank Page after Registration

-- HikaShop version -- : 2.3
-- Joomla version -- .3
-- PHP version -- : 5.x

After Registration the browser is redirected to a blank page, how can I change this default page to one that will be more discriptive, like "check your email for your activation link"

Thanks.

Hi,
Can you :
1.
- Active the Joomla debug mode ("Administration->Global configuration->System->Debug System/Language")
- Set the "error reporting" option of the Joomla configuration to "maximum"
- Test it again so that we can see if it display an error message.

2.
Check that thread which will probably help you : www.hikashop.com/forum/4-how-to/42109-pr...istration.html#42184

The Problem seems to have resolved itself. I should have tested it more than once.

Now could you help me with another Checkout related problem. I have a link set up to view cart which is a menu item for the Hikashop -> Cart Display link type. When I try to view the cart it displays "You are not authorized to see this resource". How can I fix this problem?

You can test this on the website www.inkacollective.com/testing/consilium/products/tdr-probe The links to view the cart are at the top right of the page

[resolved] Please note this problem fixes itself after loading the cart from the user control panel. After I checked the cart from the Hikashop->user control panel link the Hikashop->cart Display link started rendering the cart correctly. Not sure why this happens but it is working now. I will report back if it breaks again during testing. Thanks.

Hi,

So everything has been resolve themselves ? Perfect, isn't it
If problems remains, updating your version by downloading the latest one from our website could help.

Hello- I am getting the "you are not authorized to see this resource" error when I try to click on my cart. I couldn't follow the post above about the hikashop user control panel link. I want to have guest checkout, but when the guest navigates away from the cart and tries to go back i get that message. I tried to set up a link to the cart from the main menu.

thanks

www.rootedways.com

Hi,
I just tested it and didn't had the "you are not authorized to see this resource" error message.
That's maybe coming from a cache issue so can you disable the Joomla cache, and clear it ? You'll also have to disable it in the joomla config, and unpublish the cache plugin. Also can you clear your browser's cache and try it again ?

Hi- I unpublished the plug in, cleared the Joomla and browser cache. I disabled the cache in Joomla setup. I still get the error when I add an item to the cart, then go to the checkout page, enter info, hit next, then try to navigate back to the cart.

Please advise.

Thanks

Hi,

Could you give us your version of HikaShop ?

2.3.1

Hi- Any progress on this?
Thanks

Hi,

Can you please download HikaShop 2.3.2 via the menu My account>My subscriptions on our website, install it on yours and test again.
That should hopefully avoid the problem.

If nevertheless it still doesn't work, please provide a backend access via our contact form with a link to this thread so that we can check your settings for clues on the problem.

Hello- I have installed 2.3.2 and I still get the message. It works fine up to the step where the customer email and address are entered (step 1?) and after that I get the error.

I have sent backend access via contact form. Thanks for your help.

Hi,

I have fixed your issue.
The problem was coming from your old view.
You have override the view "cart | showcart" from HikaShop 2.2.2 and there was a session check in that release.

We fixed the problem in HikaShop 2.3.1
www.hikashop.com/support/support/documen...ashop-changelog.html

We improved the checks on the carts and wish lists management

But because you were still using code form HikaShop 2.2.2 for the view, you didn't use the fix that we put in the new views.

So I made some modifications in your showcart view, I fix the problem you got and it should be good now.
But I didn't import the other modification we made in the HikaShop 2.3.2 view ; so some other points we fix/improved might are not in your view.

Regards,

Thanks Jerome, that worked. But now am I missing updates when a new version comes out? How do I add the new modification while keeping my current settings?

Thanks

Hi,

No you're not missing updates. It is just that because you have a view override to change the look of the page, you are still using your views even if you update HikaShop.
So, if we modify the view code in HikaShop, you will still use your version and some patch we might put in the view, you won't use it.

We are trying to put less PHP code as possible in the views but in your case, it was a test to see if some parts of the cart should be displayed or not (or if some actions buttons are displayed or not).

Regards,

Hi,

I'm using the default checkout process. After user registration the customer get a blank page. No message, no nothing.
Starting point is: stage.comjoo.com/index.php/en/start/call/checkout
Result after login attempt is: stage.comjoo.com/index.php/en/start/call/checkout/step/step-1

Appreciate advise.
Thanks

Martin

Joomla 3.3.3
HS: Business 2.3.2

Hello,
If you are using a SEF module / SEF options, can you disable it and try it again so that we can know if it's coming from it ?
Also, can you show me how did you configured your checkout workflow through some screenshots ("Hikashop->System->Configuration->Checkout") ?
Thanks.