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Re-Captcha

7 years 5 months ago #306683 by sonjaclerc
Re-Captcha was created by sonjaclerc
-- HikaShop version -- : 4.1.0
-- Joomla version -- : 3.9.6

HI ALL

How can I configure Hika Shop to take advantage of re-Captcha during CheckOut?

Thanks for Help

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7 years 5 months ago #306686 by nicolas
Replied by nicolas on topic Re-Captcha
Hi,

Yes. You want to download, install and configure the recaptcha plugin we have on this page and deactivate Joomla's:
www.hikashop.com/support/documentation/7...-with-recaptcha.html
The following user(s) said Thank You: sonjaclerc

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7 years 4 months ago #307976 by westernex
Replied by westernex on topic Re-Captcha
I am experiencing the same problem. I just have installed the latest version of the Hikashop captcha plugin from www.hikashop.com/support/documentation/7...-with-recaptcha.html .

I have set the global configuration to NONE as well as the user option as well.

I have created at Google recaptcha V2 and have added it to the plugin.

Here is a link to see the registration form: westernex.com.au/register - NO CAPTCHA!

Thank you

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7 years 4 months ago #307978 by nicolas
Replied by nicolas on topic Re-Captcha
Hi,

I see three potential issues there:
1. You have a javascript error on that page:
monosnap.com/file/hvOs4HxAtVBsaVkhpHJ3QksrbxASvb
That javascript error during the loading of the page could prevent recaptcha from initializing itself.
2. I see that your registration view file has been customized. Rename temporarily the folder templates/YOUR_TEMPLATE/html/com_hikashop/user/ via FTP in order to deactivate the view override. If your override is made on an old version of the view file, it could be missing some key element to display the captcha properly.
3. It could be an issue with the settings of the plugin. Could you provide a screenshot of the settings of the plugin (you can blur/hide the key settings) ?

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7 years 4 months ago #307995 by westernex
Replied by westernex on topic Re-Captcha
Hello Nicolas

Thank you for your reply. Testing the suggested options I found that the override is the culprit. If I take it away, the captcha shows.

Thank you.

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