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Shipping Methods are not working - Urgent
12 years 4 months ago #154968
by nicolas
Replied by nicolas on topic Shipping Methods are not working - Urgent
Hi,
As far as I can see on the screenshot of your HikaShop, it says that you have 6 packages and not one while on the Australia Post website it seems that you only asked for the shipping price of one package.
You need to test with the same settings if you want the same result. I guess that if you test with only one product, you'll get the same result.
Remember that the Australia Post shipping plugin is only giving you the shipping price based on what Australia Post told him it should be. So if there is a difference between what the Australia Post website says and the Australia Post web service says, it means that the settings for the calculation are not the same.
As far as I can see on the screenshot of your HikaShop, it says that you have 6 packages and not one while on the Australia Post website it seems that you only asked for the shipping price of one package.
You need to test with the same settings if you want the same result. I guess that if you test with only one product, you'll get the same result.
Remember that the Australia Post shipping plugin is only giving you the shipping price based on what Australia Post told him it should be. So if there is a difference between what the Australia Post website says and the Australia Post web service says, it means that the settings for the calculation are not the same.
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12 years 4 months ago #155028
by Huski
Replied by Huski on topic Shipping Methods are not working - Urgent
Haven't looked at it for half a day now - now the Australia Post shipping note is not showing in Joomla 3 or 2.5. And I haven't touched anything.
As for the AUstralia Post shipping - its never going to work for products that can stack up on one another such as a food tray for example. What height can you give it as in my case each of the 6 products (identical) in my basket are 5cm tall. Hika adds the heights together so I get a total height calculated on 30cm in height.
So it looks like its a manual shipping is the only option available.
As for the AUstralia Post shipping - its never going to work for products that can stack up on one another such as a food tray for example. What height can you give it as in my case each of the 6 products (identical) in my basket are 5cm tall. Hika adds the heights together so I get a total height calculated on 30cm in height.
So it looks like its a manual shipping is the only option available.
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12 years 4 months ago #155386
by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping Methods are not working - Urgent
Hi,
1. You ordered 6 products on your website, but did you set 6 products through the Australia post website or did you tested it with just 1 product ?
2. Also I think that you should turn off the "Group products together" to have the same value as the Australia post website for 6 products.
1. You ordered 6 products on your website, but did you set 6 products through the Australia post website or did you tested it with just 1 product ?
2. Also I think that you should turn off the "Group products together" to have the same value as the Australia post website for 6 products.
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12 years 4 months ago #157016
by jazzmang
Replied by jazzmang on topic Shipping Methods are not working - Urgent
For those in the USA, note that if you disable the Country field it also breaks the Taxcloud plugin - took 4 hours to figure that one out.
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12 years 4 months ago #157393
by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping Methods are not working - Urgent
The taxcloud plugin needs the country field to work, so if you want to disable the country field, you'll have to edit the code of the taxcloud plugin.
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12 years 4 months ago #157608
by jazzmang
Replied by jazzmang on topic Shipping Methods are not working - Urgent
It is is easier and probably better to just use CSS to hide the country field, which is what I did in the end.
Less custom hacks the better when it comes to updating down the road.
Less custom hacks the better when it comes to updating down the road.
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12 years 3 months ago #161280
by happiexy

fFull-stack
Replied by happiexy on topic Shipping Methods are not working - Urgent
my methods= is not showing. help me urgently plz
fFull-stack
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12 years 3 months ago #161349
by nicolas
Replied by nicolas on topic Shipping Methods are not working - Urgent
Please create a new thread for issues not related to a topic.
Please check each point of the FAQ relative to this problem and you should find what you're missing:
www.hikashop.com/support/support/documen...on/106-faq.html#ship
Please check each point of the FAQ relative to this problem and you should find what you're missing:
www.hikashop.com/support/support/documen...on/106-faq.html#ship
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