Skip to main content

Shipping not calculating correctly

More
11 years 9 months ago #182877 by sison2466
Replied by sison2466 on topic Shipping not calculating correctly
Just to confirm again, you are looking on the test server at this URL correct? www.intelligenthustler.com/TEST_SERVER/TEST_iheartsin

If so, I'm not seeing any shipping options, except for priority. Can you show me a screenshot please? Perhaps I am not looking at the correct place. Here is what I see, which only shows Priority.

Please Log in or Create an account to join the conversation.

More
11 years 9 months ago #182882 by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping not calculating correctly
My bad I wasn't clear, I tested it on my end and it worked fine with the last version so as I said on my previous post :

We just added some fix on the USPS shipping method but we had to add some modification through core files of Hikashop, Those fix will be available through the next hikashop version which will be released on December.
If you want a pre-version, a solution can be to directly ask it through our contact form by also adding your order number if you have a commercial version of Hikashop.

Please Log in or Create an account to join the conversation.

More
11 years 9 months ago #183960 by sison2466
Replied by sison2466 on topic Shipping not calculating correctly
Just paid for mutlivendor. Order #B1N8A5P28.

Please provide modification. I need to get this one fixed. Thank you.

Please Log in or Create an account to join the conversation.

More
11 years 9 months ago #184163 by sison2466
Replied by sison2466 on topic Shipping not calculating correctly
Downloaded and installed the prerelease version and still does not work.

After pre-release (on my test server), update card does not work. Just ends up blank.
If I go to the card, it shows up, but still does not have choices for shipping.

Any ideas?

Please Log in or Create an account to join the conversation.

More
11 years 9 months ago #184164 by sison2466
Replied by sison2466 on topic Shipping not calculating correctly
To be clear, only updated to 2.3.5. Did not install multivendor yet.

Please Log in or Create an account to join the conversation.

More
11 years 9 months ago #184170 by Xavier
Replied by Xavier on topic Shipping not calculating correctly
Hi,

Please provide backend access and a ftp access too.
It seems that there is an error occuring in the product controller, function "updatecart()".

Please Log in or Create an account to join the conversation.

More
11 years 9 months ago #184266 by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping not calculating correctly
Hello,
When I try to access to the back-end that you sent, I'm having a :

Username and password do not match or you do not have an account yet.

Please Log in or Create an account to join the conversation.

More
11 years 8 months ago #185246 by sison2466
Replied by sison2466 on topic Shipping not calculating correctly
Hi folks,

Just wanted to follow up. Did we get resolution on this?

Please Log in or Create an account to join the conversation.

More
11 years 8 months ago #185290 by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping not calculating correctly
Hello,

If I go to the card, it shows up, but still does not have choices for shipping.

The shipping methods are actually showing but it's true that you are directly redirected to paypal when you select one of your shipping methods.
But the solution can be to :
- Set the "Auto select default shipping and payment methods" option to Yes
- Set the "Auto submit shipping and payment methods selection" option to No.

Via "Hikashop->System->Configuration->Checkout".

Please Log in or Create an account to join the conversation.

More
11 years 8 months ago #185300 by sison2466
Replied by sison2466 on topic Shipping not calculating correctly
Hi folks,

I just saw an order go through on my test server. I wanted to make sure that we are in synch on what issue I need your help with. I can place orders, but what I cannot seem to figure out is how to have another shipping type, except for Priority USPS be available. I am have checked 1st class USPS, but the option does not show.

Thanks,

Marco

Please Log in or Create an account to join the conversation.

More
11 years 8 months ago #185394 by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping not calculating correctly
Hello Marco,
If you want to use the first class mail, you should also add dimensions to your products.

Please Log in or Create an account to join the conversation.

More
11 years 8 months ago - 11 years 8 months ago #185403 by sison2466
Replied by sison2466 on topic Shipping not calculating correctly
I tried that already. Just tried again. If I enter numbers in the volume box and hit save, it refreshes, but does not save the values. No error messages, but sometimes the values get saved, other times the values, revert back to older values, sometimes the values revert to zero.

Also, even if there are values, shipping options still do not show.
Last edit: 11 years 8 months ago by sison2466.

Please Log in or Create an account to join the conversation.

More
11 years 8 months ago #185410 by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping not calculating correctly
It seems like it depends on the weight/dimensions of your product, I just tested it with your "Sexy After Dark Diamond net 1560" product with a smaller weight/dimensions and it worked fine.

Please Log in or Create an account to join the conversation.

More
11 years 8 months ago #185472 by sison2466
Replied by sison2466 on topic Shipping not calculating correctly
PROGRESS!

Shipping now shows up. However, there are two issues:

1) The previously mentioned difficulty/inconsistency saving the dimensions
2) Adding a product to cart brings up a blank screen (attached). Checkout can be completed by clicking on the cart. This just manifested itself after the update and is not manifested on my production server.

Please Log in or Create an account to join the conversation.

More
11 years 8 months ago #185583 by sison2466
Replied by sison2466 on topic Shipping not calculating correctly
Sorry if this is a repeat. I did not see this response until after I posted my last comment (#185472). Just want to make sure you saw that I had two issues I cannot seem to resolve.

Thanks,

Marco

Please Log in or Create an account to join the conversation.

More
11 years 8 months ago #185580 by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping not calculating correctly
Hello,
Regarding your first issue, we already fixed it, so can you download the last Hikashop version through our website, install it and test it again ?

Please Log in or Create an account to join the conversation.

More
11 years 8 months ago #185673 by sison2466
Replied by sison2466 on topic Shipping not calculating correctly
I have the latest stable version of HikaShop Starter: 2.3.5

Please Log in or Create an account to join the conversation.

More
11 years 8 months ago #185707 by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping not calculating correctly
Yes but we recently fixed that issue on the last 2.3.5 package, so your should download it trough our website and install it again.

Please Log in or Create an account to join the conversation.

More
11 years 8 months ago #185790 by sison2466
Replied by sison2466 on topic Shipping not calculating correctly
Did that last night and did it again today. Still same issue. Blank screen.
www.intelligenthustler.com/TEST_SERVER/T...s/product/updatecart

Please Log in or Create an account to join the conversation.

More
11 years 8 months ago - 11 years 8 months ago #185838 by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping not calculating correctly
Hello,
1. Updating your Hikashop version fixed your first issue.

2. Also, I tried to test your website files via ftp but the access that you gave me didn't worked, can you give me another ftp access so that I can directly test it and solve your issue ?
Thanks.
Last edit: 11 years 8 months ago by Mohamed Thelji.

Please Log in or Create an account to join the conversation.

Time to create page: 0.379 seconds
Powered by Kunena Forum