- Posts: 147
- Thank you received: 6
Hikashop Finish button does not work
11 years 1 month ago #212499
by maujbigo
Replied by maujbigo on topic Hikashop Finish button does not work
Hi Again Nicolas,
I think I identified what causes the /step-1
If I add a product to the cart, proceed to checkout and just submit it. It goes just fine and displays the thanks you message.
BUT, if I adde the product, proceed to checkout, uncheck the 'Use the same address as for billing', select another address and try to submit. Then I get redirected to the top, the step-1 is added to the url and I have to press the finish button again.
Would you mind following this steps and see if you get the same problem?
Thanks
I think I identified what causes the /step-1
If I add a product to the cart, proceed to checkout and just submit it. It goes just fine and displays the thanks you message.
BUT, if I adde the product, proceed to checkout, uncheck the 'Use the same address as for billing', select another address and try to submit. Then I get redirected to the top, the step-1 is added to the url and I have to press the finish button again.
Would you mind following this steps and see if you get the same problem?
Thanks
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11 years 4 weeks ago #212522
by nicolas
Replied by nicolas on topic Hikashop Finish button does not work
Hi,
That's normal. There is a validation necessary in such case as the address change has the potential to change shipping/payment methods and thus the total amount.
That doesn't apply to you, but that's still the case.
If you don't want that, please turn back on the "auto submit payment and shipping methods selection" setting of the HikaShop configuration.
That's normal. There is a validation necessary in such case as the address change has the potential to change shipping/payment methods and thus the total amount.
That doesn't apply to you, but that's still the case.
If you don't want that, please turn back on the "auto submit payment and shipping methods selection" setting of the HikaShop configuration.
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11 years 4 weeks ago #212569
by maujbigo
Replied by maujbigo on topic Hikashop Finish button does not work
This was exactly it.
Thanks a lot for trying and also for the patience.
Cheers
Thanks a lot for trying and also for the patience.
Cheers
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9 years 2 days ago - 9 years 1 day ago #279004
by Joman
Replied by Joman on topic Hikashop Finish button does not work
Hello,
when i press the "finish" button in the checkout there doesn't happen anything for a while and then i get a message "The page you are looking for is temporarily unavailable.
Please try again later. "
can somebody help me please?
Joomla 3.6.5
Hikashop Essential 2.6.3
when i press the "finish" button in the checkout there doesn't happen anything for a while and then i get a message "The page you are looking for is temporarily unavailable.
Please try again later. "
can somebody help me please?
Joomla 3.6.5
Hikashop Essential 2.6.3
Last edit: 9 years 1 day ago by Joman.
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9 years 1 day ago #279014
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Replied by Jerome on topic Hikashop Finish button does not work
Hello,
That topic is 2 year old so you might not have the same problem than the other users.
Best would be to create a new subject so you can provide your HikaShop verison number and some elements regarding your website, like an URL (that you can provide privately) and your settings (legacy checkout or not, etc).
Regards,
That topic is 2 year old so you might not have the same problem than the other users.
Best would be to create a new subject so you can provide your HikaShop verison number and some elements regarding your website, like an URL (that you can provide privately) and your settings (legacy checkout or not, etc).
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Please Log in or Create an account to join the conversation.
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