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Export to CSV, import to Google Shopping

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14 years 10 months ago #29377 by Rollerskate
Attached is my Hika Google Plugin, the .xml file name is correct, so is the username and password.

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14 years 10 months ago #29413 by nicolas
Could you provide a back end access as well as an access to your google products account so that we can check your settings ? If so, you can send it via our contact form ? Don't forget to mention the URL of this thread.

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14 years 10 months ago #29438 by Rollerskate
Sent this in, did you receive it?

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14 years 10 months ago #29454 by nicolas
Yes, and I already replied to you:

The problem comes from your username/password in the plugin.
You set the username ****@therollerskate.com in the plugin, but the
FTP username you have on Google Merchant is therolle***** so it's
normal that it doesn't work.
You can find the FTP username and password of your google merchant
account on the page www.google.com/merchants/ftpsettings

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14 years 10 months ago #29485 by Rollerskate
Oh my gosh, I can't believe I did that. If anyone else is wondering, I botched my own username in the Google for the FTP. No I have it setup correctly, I'm sure this will fix it. Thanks Hika for helping an idiot out!

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14 years 10 months ago #29486 by Rollerskate
I just checked, my descriptions are now updated, and I'm so happy I could eat...something that I don't think tastes that good.

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