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to send the e-mails from Hikashop

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14 years 4 months ago #52194 by lacasetta
to send the e-mails from Hikashop was created by lacasetta
Hi,
today i had a problem with my host. From my site it wasn't possible to send the e-mail.
Till today if i tried to send an e-mail from Hikashop i have any message.
I thought that was because the e-mail was send ok.
But today, with my host error, i tried to send some e-mails and i have any error message. Obviously the e-mails have not been sent cause the server.
How can i have notice if the e-mails i send by Hikashop are send correctly or not?
my site with Hikashop
www.lacasettabio.it

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14 years 4 months ago #52278 by nicolas
Replied by nicolas on topic Re: to send the e-mails from Hikashop
Hi,

HikaShop is made so that it display the errors returned by your email server. However, with some email servers, the server always return a success status regardless of whether the email can be sent or not. And there is no way for HikaShop to display an error in that case.

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14 years 4 months ago #52304 by lacasetta
Replied by lacasetta on topic Re: to send the e-mails from Hikashop
Ok,
but, during my server was out of service, from my frontend if you used the contact form you could receive the error message.
So the server returned the error.
Why is not it the same for backend of Hikashop?
my site with Hikashop
www.lacasettabio.it

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14 years 4 months ago #52343 by nicolas
Replied by nicolas on topic Re: to send the e-mails from Hikashop
It's the same on our end.
All the emails sent by HikaShop are sent the same way with the same PHP class.

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14 years 4 months ago #52370 by lacasetta
Replied by lacasetta on topic Re: to send the e-mails from Hikashop
So, there is something wrong in my end!
Do you have some tips?
You consider that now the server works well.
my site with Hikashop
www.lacasettabio.it

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14 years 4 months ago #52425 by nicolas
Replied by nicolas on topic Re: to send the e-mails from Hikashop
So emails are working now right ?
The best is to put monitoring on your website. That way to know when emails or the website itself are not working properly.
For example, that service www.siteuptime.com/ which is free for one website can check emails, ftp, the website and ssh availability.

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14 years 4 months ago #52600 by lacasetta
Replied by lacasetta on topic Re: to send the e-mails from Hikashop
Yes, my mails are working now; it was a server issue solved.

But now I do not trust of my server. I have to thank a user who alerted me via phone that the server did not send emails.

I tried Siteuptime, it works but not to check outgoing emails. My server has a protection system that don't allow this controll. Siteuptime team said that to me.

So nothing is solved :(

Do you now if there is a plugin or component for Joomla to track the server mails and especially the Hikashop mails?
my site with Hikashop
www.lacasettabio.it

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14 years 4 months ago #52679 by nicolas
Replied by nicolas on topic Re: to send the e-mails from Hikashop
I'm not sure about that.
I know that jmonitoring is popular for website monitoring. But I don't know if it can do that:
extensions.joomla.org/extensions/access-...site-monitoring/9787

Here is a complete list of monitoring solutions for Joomla:
extensions.joomla.org/extensions/access-...rity/site-monitoring
The following user(s) said Thank You: lacasetta

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14 years 4 months ago #52904 by lacasetta
Replied by lacasetta on topic Re: to send the e-mails from Hikashop
Hi,
i tried the Jmonitoring.
It doesn't controll the mail but if it can send an email a day it is ok for me.
Unfortunately it has a complicated automatic system by Windows...... :unsure:

So, I thought: :woohoo:
my issue is controll if my host send the e-mail.
I need one mail a day from my host.
Why i can not use the Hikashop'cron?
If i set the delay time to 1440 (24h) and set send a report every time hikashop is triggered can it works?
What do you think?
my site with Hikashop
www.lacasettabio.it

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14 years 3 months ago #53004 by nicolas
Replied by nicolas on topic Re: to send the e-mails from Hikashop
Ah yes, you can use the cron task of HikaShop for that. In the configuration, you can configure it to send an email each time the cron is triggered.

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14 years 3 months ago #53053 by lacasetta
Replied by lacasetta on topic Re: to send the e-mails from Hikashop
I tried but there is a problem.
I set the delay time between two cron to 1440 minutes (24h) but I received an e-mail every hour. It is too much: 24 e-mail a day!!! :huh:
Why doesn't the delay time work correctly?
my site with Hikashop
www.lacasettabio.it

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14 years 3 months ago #53151 by nicolas
Replied by nicolas on topic Re: to send the e-mails from Hikashop
Can you do a screenshot of your cron tab in the configuration ?

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14 years 3 months ago - 14 years 3 months ago #53167 by lacasetta
Replied by lacasetta on topic Re: to send the e-mails from Hikashop
Here you are!
my site with Hikashop
www.lacasettabio.it
Last edit: 14 years 3 months ago by lacasetta.

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14 years 3 months ago #53248 by nicolas
Replied by nicolas on topic Re: to send the e-mails from Hikashop
The cron should be triggered based on the "Next Run time". Just after changing it, you will still have the next cron triggered. Only then will it set the next one at +1day. Isn't that the case on your end?

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14 years 3 months ago #53269 by lacasetta
Replied by lacasetta on topic Re: to send the e-mails from Hikashop
I set the delay time at 1440 minutes over one day and 8 hours ago.
It still sends me one mail every one hour.
my site with Hikashop
www.lacasettabio.it

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14 years 3 months ago #53556 by nicolas
Replied by nicolas on topic Re: to send the e-mails from Hikashop
I've changed the frequency on our end. Let me know how that goes.

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14 years 3 months ago #53777 by lacasetta
Replied by lacasetta on topic Re: to send the e-mails from Hikashop
Hi,
Now it works. I receive one e-mail a day.

Are you solve the issue or do you set one a day only for me.
I meen, if i change my delay time does it change or still always on one a day?
my site with Hikashop
www.lacasettabio.it

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14 years 3 months ago #53857 by nicolas
Replied by nicolas on topic Re: to send the e-mails from Hikashop
The change can only be done from our end for the email notification.

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14 years 3 months ago #55099 by lacasetta
Replied by lacasetta on topic Re: to send the e-mails from Hikashop
Hi,
I've found Pingdom very usefull and it works fine.
Pingdom cecks my website and it send me an e-mail a day even if it is all ok.
So, If you think it is better for me and for my site come back to original Hikashop cron please You can!
Thanks a lot
my site with Hikashop
www.lacasettabio.it

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14 years 3 months ago #55172 by nicolas
Replied by nicolas on topic Re: to send the e-mails from Hikashop
Pingdom is fine :)

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