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to send the e-mails from Hikashop

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14 years 1 month ago #60545 by lacasetta
Replied by lacasetta on topic Re: to send the e-mails from Hikashop
Hello,
Could you check my CRON please?
It is always stationary.
It goes into operation when I click on "Cron URL".
After I clicked on "cron Url" it does all the functions required, but once. Then is stop.
Thanks
my site with Hikashop
www.lacasettabio.it

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14 years 1 month ago #60549 by Jerome
Replied by Jerome on topic Re: to send the e-mails from Hikashop
Hi,

The CRON for the website "lacasettabio" is valid and is trigger every hour.
There is no error reported during last calls.

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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14 years 1 month ago #60601 by nicolas
Replied by nicolas on topic Re: to send the e-mails from Hikashop
You should check each points here:
www.hikashop.com/en/support/documentatio...cron-task.html#check

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14 years 1 month ago - 14 years 1 month ago #60623 by lacasetta
Replied by lacasetta on topic Re: to send the e-mails from Hikashop
I've clicked on "Cron Url" on 8 august 2012 because my waitlist didn't work. After that the waitlist worked.
TODAY i have this screenshots
Why the next run time is still on 8 august 2012?
my site with Hikashop
www.lacasettabio.it
Last edit: 14 years 1 month ago by lacasetta.

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14 years 1 month ago - 14 years 1 month ago #60624 by lacasetta
Replied by lacasetta on topic Re: to send the e-mails from Hikashop
Now, in this moment, i clicked on "Cron url" and the cron worked.
I have this screenshot

Could you help me please?
my site with Hikashop
www.lacasettabio.it
Last edit: 14 years 1 month ago by lacasetta.

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14 years 1 month ago #60694 by Jerome
Replied by Jerome on topic Re: to send the e-mails from Hikashop
Hi,

I make a test and it seams that you have a special script which catch the call.
If you open the url " www.lacasettabio.it/it/?option=com_hikashop&ctrl=cron&no_html=1 " with a browser (without cookie) you would have the welcome page and not the hikashop cron page.

I don't know which script/module you use for this but you have to de-activate this script for the cron page or for the HikaShop IP.
With more information about the script/module, I could give you more details.

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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14 years 1 month ago #60722 by lacasetta
Replied by lacasetta on topic Re: to send the e-mails from Hikashop
I don't know what i have to do to see which script/module is.
Do you have some tips for find out it?
my site with Hikashop
www.lacasettabio.it

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14 years 1 month ago #60729 by Jerome
Replied by Jerome on topic Re: to send the e-mails from Hikashop
You have installed something which display a welcome page the first time the user come to your website.
I don't know what it is, but I am sure that it is why the cron does not work anymore.

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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14 years 1 month ago - 14 years 1 month ago #60735 by lacasetta
Replied by lacasetta on topic Re: to send the e-mails from Hikashop
Haaa!!!
That is the modified page of error 404. I use "Qlue custom 404" to do that.
But if you see that page you asked an error 404 page!
my site with Hikashop
www.lacasettabio.it
Last edit: 14 years 1 month ago by lacasetta.

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14 years 1 month ago #60739 by Jerome
Replied by Jerome on topic Re: to send the e-mails from Hikashop
I would say : yes and no.
If I launch a new browser (cleaning cookies etc) and I ask for the cron page, I've got this screen.
If I refresh the page, without changing anything, I've got the right content.

I could be a problem with your language redirection system.
The original url should be : www.lacasettabio.it/?option=com_hikashop&ctrl=cron&no_html=1
But your website redirect to : www.lacasettabio.it/it/?option=com_hikashop&ctrl=cron&no_html=1

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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14 years 1 month ago #60741 by lacasetta
Replied by lacasetta on topic Re: to send the e-mails from Hikashop
So, can we change the url original by add "/it" ?
my site with Hikashop
www.lacasettabio.it

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14 years 1 month ago #60743 by Jerome
Replied by Jerome on topic Re: to send the e-mails from Hikashop
Hi,

Even if there is "/it", the first call makes the error.

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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14 years 1 month ago - 14 years 1 month ago #60745 by lacasetta
Replied by lacasetta on topic Re: to send the e-mails from Hikashop
so....
what could be the solution?
my site with Hikashop
www.lacasettabio.it
Last edit: 14 years 1 month ago by lacasetta.

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14 years 1 month ago #60784 by Jerome
Replied by Jerome on topic Re: to send the e-mails from Hikashop
Hi,

Please disable your language filter.
I think it should be the same problem than in this thread (but for paypal notification) :
www.hikashop.com/forum/3-bug-report/3290...-paypal.html?lang=en

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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14 years 1 month ago - 14 years 1 month ago #60816 by lacasetta
Replied by lacasetta on topic Re: to send the e-mails from Hikashop
Hi,
i disabled all the Falang extension.
I tried with your URL and there is always the page not found error 404.
But i noticed that your url is not the same of mine!
Your url is: www.lacasettabio.it/?option=com_hikashop&ctrl=cron&no_html=1
My url, i mean the url i have in my backend of Hikashop-cron, is: www.lacasettabio.it/index.php?option=com_hikashop&ctrl=cron .
With my url it works every time!
So,
It is not the problem of Falang.
Maybe it do not seems to be a problem of URL with error 404.
What we can do?
my site with Hikashop
www.lacasettabio.it
Last edit: 14 years 1 month ago by lacasetta.

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14 years 1 month ago #60868 by nicolas
Replied by nicolas on topic Re: to send the e-mails from Hikashop
I changed the URL on our side to www.lacasettabio.it/index.php?option=com_hikashop&ctrl=cron .
Can you check whether the cron is now working ?

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14 years 1 month ago #60950 by lacasetta
Replied by lacasetta on topic Re: to send the e-mails from Hikashop
Hi,
in thi s moment the cron is still on:

Next Run time 16 August 2012 06:28
Last Run time 16 August 2012 06:13

I'll try to trigger it manually and then i'll give you notice if it start automatically.
my site with Hikashop
www.lacasettabio.it

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14 years 1 month ago #60958 by lacasetta
Replied by lacasetta on topic Re: to send the e-mails from Hikashop
Sorry,
it does not work automatically! :(
my site with Hikashop
www.lacasettabio.it

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14 years 1 month ago #61044 by nicolas
Replied by nicolas on topic Re: to send the e-mails from Hikashop
Please turn off the language filter plugin via the joomla plugins manager.
It redirect the request and prevent the cron to be triggered.

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14 years 1 month ago #61081 by lacasetta
Replied by lacasetta on topic Re: to send the e-mails from Hikashop
In fact, when Jerome asked me, I had disabled only Falang .
Now I disabled the language filter of joomla.
Unfortunately, it still does not work.
I also tried to change the url on "create / edit your Cron task" with the one that works best.
But still nothing.
It only works manually.
:(
my site with Hikashop
www.lacasettabio.it

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