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Thumbnails is checkout not showing

13 years 11 months ago #78979 by condorazul
Thumbnails is checkout not showing was created by condorazul
some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that?

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13 years 11 months ago #79009 by Mohamed Thelji
Replied by Mohamed Thelji on topic Thumbnails is checkout not showing
Hi,

1. Can you give me a link to your website ?

2. Can you try to reinstall the last Hikashop version and tell me if it works ?

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13 years 11 months ago #79038 by condorazul
Replied by condorazul on topic Thumbnails is checkout not showing
www.lacestamagica.com
i´m going to reinstall as you told me

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13 years 11 months ago #79041 by condorazul
Replied by condorazul on topic Thumbnails is checkout not showing
reinstalation did not correct anything

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13 years 11 months ago #79162 by nicolas
Replied by nicolas on topic Thumbnails is checkout not showing
That means that you must have edited the file "cart" of the view "checkout" in a previous version of HikaShop.
Try to delete the customization of that view file via the menu Display->Views and that should fix the problem.

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13 years 11 months ago #79198 by condorazul
Replied by condorazul on topic Thumbnails is checkout not showing
I did it nothing changed i tried it locally in my backup version, delete all the personalization but nothing happens it continues without displaying the image.

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13 years 11 months ago - 13 years 11 months ago #79200 by condorazul
Replied by condorazul on topic Thumbnails is checkout not showing
And the old images displays properly i think the problem is the images i create after actualization. I think the problem is that it does not create the thumbnails properly. Something similar happened with copuons discount calculation the old one apply properly the new ones did not until elliot fixed it.
Last edit: 13 years 11 months ago by condorazul.

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13 years 11 months ago #79434 by Xavier
Replied by Xavier on topic Thumbnails is checkout not showing
Hi,

It can maybe help you:

www.hikashop.com/en/forum/4-how-to/71660...-checkout.html#71811

www.hikashop.com/en/forum/4-how-to/73572...-out-page.html#75998

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13 years 11 months ago #80011 by condorazul
Replied by condorazul on topic Thumbnails is checkout not showing
Tried both none fixed the problem

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13 years 11 months ago #80047 by Xavier
Replied by Xavier on topic Thumbnails is checkout not showing
Hi,

You don't have a folder access right problem ?

Could you give us a backend access to your website ?

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13 years 11 months ago #80157 by Xavier
Replied by Xavier on topic Thumbnails is checkout not showing
Hi again,

I tried again on your website and it seems to be working fine now.
Or maybe I have not added the newest products, if it's the case, could you give me the url of a not working product.

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13 years 11 months ago #80175 by condorazul
Replied by condorazul on topic Thumbnails is checkout not showing
The new ones are not showing try www.lacestamagica.com/cestas-para-bebes/...ebe-cubo-hello-kitty
Or go to web cestas para bebes-->and choose first one cesta para bebes flores

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13 years 11 months ago #80200 by Xavier
Replied by Xavier on topic Thumbnails is checkout not showing
Could you give us a ftp access ?

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13 years 11 months ago #80204 by condorazul
Replied by condorazul on topic Thumbnails is checkout not showing
same access than backend

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13 years 10 months ago #80415 by Xavier
Replied by Xavier on topic Thumbnails is checkout not showing
Hi,

I don't really know why it's not working. Because I tried to add another picture and it was working fine.
But with your picture, not appearing in the checkout and searching for a file in a not existent folder.

Maybe due to the image size, I tried to enlarge the image (width of 600) and upload the image again in the product page, and it's working.

So you have a temporary solution, I'm looking for a solution to this problem.

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13 years 10 months ago #80417 by condorazul
Replied by condorazul on topic Thumbnails is checkout not showing
i´ll wait for final solution don´t want to change all the images in the article one by one.
but i tried to delete all images in hikashop product page and the reupload them and did not work, how did you do it?

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13 years 10 months ago #80462 by Xavier
Replied by Xavier on topic Thumbnails is checkout not showing
I just changed the size of the main product image, with the id 0 or 1.

I just save the full sized image, then open it with Photoshop enlarge the workarea, save an upload it again in the product page. And a new thumbnail has been generate.

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13 years 10 months ago #80469 by condorazul
Replied by condorazul on topic Thumbnails is checkout not showing
quite strange isn´t it?

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13 years 10 months ago #80551 by nicolas
Replied by nicolas on topic Thumbnails is checkout not showing
You should try to delete all the thumbnails folders in the folder media/com_hikashop/upload and make sure that the permissions on that folder allow HikaShop to create new folders. Then, it should recreate all the thumbnails automatically.

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13 years 10 months ago #80631 by condorazul
Replied by condorazul on topic Thumbnails is checkout not showing
did it same problem, all the folders set to 0777 via putty, delete folders, and nothing fixed

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