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CheckOut bleibt stehen

15 years 3 months ago #21675 by sonjaclerc
Ich habe HikaShop 1.5.2 installiert.
Läuft alles ziemlich rund....auser den Check-Out,
der bleibt stehen mit der Fehlermeldung "Bitte fügen Sie Ihre Adresse hinzu oder wählen Sie diese aus."
Allerdings ist die Adresse (Rechnungsadresse) eingeblendet.

Folgende Workflow Konfig. im CHeck-Out:

login_address_shipping_payment_confirm_cart_status_fields,end


Habe ich was in der Konfiguration vergessen?

Danke für die Hilfe

Sonja

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15 years 3 months ago #21686 by nicolas
Replied by nicolas on topic Re: CheckOut bleibt stehen
That's because you already have an account on your website. You need to enter an address with the "new" button of the address view on your checkout.

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15 years 3 months ago #21691 by sonjaclerc
I've done that, but still does not work.
When I click the "Next" button, I get no further.

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15 years 3 months ago #21703 by nicolas
Replied by nicolas on topic Re: CheckOut bleibt stehen
If you still can't finish the checkout and that you don't have any error message, it means that you didn't configure properly payment methods or shipping methods:
www.hikashop.com/support/documentation/i...ins-listing.html#faq

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15 years 3 months ago #21744 by sonjaclerc
We found the problem. We made some wrong changes in the view configuration.
Now we have another question....
How can we configure the checkout with delivery address?

Thanks for your help

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15 years 3 months ago #21751 by nicolas
Replied by nicolas on topic Re: CheckOut bleibt stehen
You need to set a weight in your products. That way, the shipping address interface is activated automatically.

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