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Yesterday 20:22

Colonnes

Category: Support en Français (French Support)

Bonjour,

Alors oui, mais là, c'est parce que vous avez du CSS personnalisé dans tous les sens entre le template, un plugin système et vos personnalisations pour passer les champs en 2 colonnes.
Donc je ne pense pas que nous pouvons faire grand chose dans HikaShop pour éviter cela.
Là, il va falloir rajouter du CSS custom pour gérer tout cela comme il faut avec le nouveau système d'HikaShop, en tenant en compte le résultat que vous voulez, et le CSS custom déjà présent.
Par exemple, quelque chose comme cela:
/* Fix HikaShop Layout - Side-by-Side */
.hkform-group {
    display: flex !important;
    flex-wrap: nowrap !important; /* Keep on same line */
    align-items: center !important;
}

.hkform-group > label,
.hkform-group .control-label {
    flex: 0 0 120px !important; /* Fixed width */
    width: 120px !important;
    min-width: 120px !important;
    white-space: normal !important;
    margin-right: 15px !important;
}

/* Allow input to shrink/grow */
.hkform-group .controls,
.hkform-group input,
.hkform-group select {
    flex: 1 1 auto !important;
    width: auto !important;
    min-width: 0 !important; /* Allow shrinking */
}

.hkform-group {
    display: flex !important;
    flex-wrap: nowrap !important;
    align-items: center !important;
    
    /* Handle spacing and width correctly */
    box-sizing: border-box !important; 
    padding-right: 20px !important; /* Creates space between Col 1 Input and Col 2 Label */
}

/* Ensure absolute safety for inputs */
.hkform-group input, 
.hkform-group select, 
.hkform-group .controls {
    max-width: 100% !important;
    box-sizing: border-box !important;
}
/* --- Fix 1: Country Selector (Chosen) --- */
/* Force Chosen container to be responsive within the flex item */
.hkform-group .chzn-container {
    width: 100% !important;
    max-width: 100% !important;
    min-width: 0 !important; /* Allow shrinking if needed */
}
.hkform-group .chzn-drop {
    width: 100% !important; /* Ensure dropdown matches container width */
    box-sizing: border-box !important;
}

/* --- Fix 2: "Same Address" Checkbox --- */
/* Reset flex behavior specifically for the checkbox line */
.hikashop_registration_same_address_line {
    display: block !important; /* Stop trying to be a flex row with restricted columns */
    width: 100% !important;
    clear: both !important;
    margin-top: 10px !important;
}

/* Hide the empty label column if it's taking up space */
.hikashop_registration_same_address_line .hkcontrol-label {
    display: none !important;
}

/* Ensure the checkbox container takes full width */
.hikashop_registration_same_address_line > div:not(.hkcontrol-label) {
    width: 100% !important;
    display: block !important;
    padding-left: 0 !important;
}

/* Style the checkbox and label to sit nicely together */
.hikashop_registration_same_address_line input[type="checkbox"] {
    display: inline-block !important;
    width: auto !important;
    margin-right: 8px !important;
    float: none !important; /* Remove any float interference */
    vertical-align: middle !important;
}

.hikashop_registration_same_address_line label {
    display: inline-block !important;
    width: auto !important;
    max-width: none !important; /* Prevent squashing */
    float: none !important;
    min-width: 0 !important; /* Override the 160px from previous rule */
    vertical-align: middle !important;
    margin: 0 !important;
}
22 Dec 2025 09:07

Hika Shop / Hika Market - Transactional Email Template

Category: Install & Update

Hi,

User notification is indeed the email layout used to generate the email sent to the user after registration.
You can edit it via the menu System>Emails.
When you do, you'll see a "template" setting, where you can select the email template used by the email layout. By default it uses the "default" template which is blue. If you want to use the alternative green template for the user notification email, you can just select it in that "template" setting.
One you change the template and save the email once, you can use its "preview" button at the top to get a preview of how it looks.
22 Dec 2025 00:33

Hika Shop / Hika Market - Transactional Email Template

Category: Install & Update

-- url of the page with the problem -- : www.abierto.uy
-- HikaShop version -- : 6.1.1
-- Joomla version -- : 4.4.9
-- PHP version -- : 8.1
-- Browser(s) name and version -- : chrome

Good afternoon

I want to customize the emails that the system sends for different user interactions.

In the list of views in the HikaShop admin panel, I found several template, including those currently used on my site, but I couldn't find how to frame one of those views to use it. For example, for user registration, it seems that user_notification.html.php is used, but I found others like alternative_green.html.php and others. So, if I want to stop using the default view and use the green alternative, how do I do it?

Thank you very much!
17 Nov 2025 17:42

redirect URL after registration

Category: Customers

Hi,

Note that the explanation is generated by HikaShop, but it is displayed by your Joomla template.
Normally, templates will display these messages in the middle of the page, and the result would be somehow similar to what you have on your custom landing page.
Your template uses a popup mechanism to display messages (not only from HikaShop, but Joomla and other extensions using Joomla message mechanism). Such template might have a setting to change that behavior if you feel it is not appropriate in your situation. You could contact your template provider about it.

Now, the activation page with the message uses the checkout / activate_page view file.
You can edit it via the menu Display>Views.
There, you could directly add your text, or you could add a bit of code to redirect to your URL:
www.hikashop.com/support/forum/4-how-to/...tivation.html#130335
Note that this is for the registration during the checkout.
You also have the user / activate view file for the view after the registration form page.

You can use the "Display view files" setting of the HikaShop configuration in order to find which view file is used where:
www.hikashop.com/support/documentation/5...g.html#advanced_main
11 Nov 2025 06:55

Overriding Catalog Mode: Enabling "Add to Cart" Button on Specific Categories (J

Category: Checkout

Dear Nicolas,

The PayPal issue is now resolved — I just had to enable user registration, and it works perfectly now.
From what I see, purchasing normally requires the Essential plan, which is fine.

However, I’ve just noticed that the Add to Cart button now appears on every product (iPhone, Samsung, etc.), and I only want it to appear on this single page:

fixity.hu/arlista/imei-ellenorzes.html

For all other products, I don’t want the cart button to be visible.
Currently, my shop is in catalog mode, and I’d like to make an exception so that only the IMEI Check page allows adding to cart.

Could you please advise me on the best way to handle this?

Is it possible to enable the cart per category or product while keeping the rest in catalog mode?

Or should I do this via a template override (e.g., in show_default.php) and display the button conditionally only for that specific page?

Is there perhaps an official setting or plugin in the Essential or Business plan that supports this behavior?

Thank you very much for your help!

P.S. Will there be a Black Friday promotion on HikaShop plans this year? :)
12 Oct 2025 15:07

Affichage du formulaire de connexion

Category: Customers

Bonjour,

Le problème, c'est qu'il n'y a pas assez de place pour afficher le champ comme il faut.

Je vois plusieurs possibilités:

- Le fait qu'il n'y a pas assez de place vient surement de votre template et / ou des modules qui sont affichés à gauche et / ou à droite de la zone principale (qui sont omis votre capture d'écran). Il serait peut être intéressant de configurer cela pour avoir plus de largeur pour la zone principale, au moins pour le passage en caisse où les modules sur le côté sont surement inutiles.

- vous pourriez désactiver l'option "Login" de l'onglet "Checkout" de la page de configuration d'HikaShop:
www.hikashop.com/support/documentation/5....html#checkout_login
Ainsi, le formulaire de connexion ne s'affichera pas à coté du formulaire d'enregistrement. Si nécessaire, vous pouvez afficher le module "login" de Joomla dans une position du template via le gestionnaire de modules de Joomla.

- vous pourriez changer l'option "Display method for registration" de l'onglet "Checkout" de la page de configuration d'HikaShop en "Selector". Ainsi, vous aurez plus de place pour le formulaire.
09 Sep 2025 10:35

How to change mail templates?

Category: Orders management

Ah, yes! That's it! Thank you! :)

There's another issue: In the email (sent to the customer) for the "user account" (registration confirmation) - the link text of the activation link is not translated (but it is in the language file). It is -> ACCOUNT_MUST_BE_ACTIVATED I think.
26 Jun 2025 17:14

Styling and Layout of Guest/Account Selection Block

Category: Install & Update

Hi HikaShop team,

We’ve encountered a styling issue with the registration method selection block (login / create account / guest checkout).

By default, HikaShop renders these options as <label> elements linked to hidden radio buttons. Although we’ve added the correct classes (uk-button uk-button-primary) under "CSS for buttons" in the HikaShop configuration, these styles are not applied as expected — likely because UIkit does not style <label> elements in the same way as <button> or <a> elements.

To solve this, we replaced the <label> elements with real <button> elements using JavaScript. The script creates new buttons with the correct UIkit classes, and clicking them manually checks the corresponding radio input and calls displayRegistration() to trigger the registration logic.
document.addEventListener("DOMContentLoaded", function () {
  // Radio-opties met bijbehorende knoptekst
  const options = [
    {
      id: 'data_register_registration_methodlogin',
      text: 'Inloggen'
    },
    {
      id: 'data_register_registration_method0',
      text: 'Account aanmaken'
    },
    {
      id: 'data_register_registration_method2',
      text: 'Bestellen als gast'
    }
  ];

  const container = document.querySelector('#data_register_registration_method div[data-toggle]');
  if (!container) return;

  // Maak het visuele blok leeg
  container.innerHTML = '';

  options.forEach(option => {
    const button = document.createElement('button');
    button.type = 'button';
    button.className = 'uk-button uk-button-primary uk-width-1-1 uk-margin-small-bottom';
    button.textContent = option.text;

    button.addEventListener('click', () => {
      const radio = document.getElementById(option.id);
      if (radio) {
        radio.checked = true;
        // Trigger event die HikaShop gebruikt
        if (typeof displayRegistration === 'function') {
          displayRegistration(radio);
        }
      }
    });

    container.appendChild(button);
  });
});

in combination with this CSS custom code:
/* Container for vertical layout and alignment */
#data_register_registration_method div[data-toggle] {
  display: flex;
  flex-direction: column;
  align-items: stretch;
  max-width: 300px;
  margin-bottom: 40px; 
}

/* Buttons: full width inside the container, with 20px margin on the right */
#data_register_registration_method label.btn {
  width: calc(100% - 20px);
  margin-right: 20px;
  margin-bottom: 1rem;
  box-sizing: border-box;
}

/* No extra margin under the last button */
#data_register_registration_method label.btn:last-child {
  margin-bottom: 0;
}

This works perfectly and now matches our template styling, but it feels like a workaround.



Our question:
Would it be possible in a future update to render the login/registration/guest choices using <button> elements directly (instead of <label>) — or allow us to configure this behavior — so that styling is applied automatically via the standard button class setting?

Thanks in advance for your help!

Kind regards,
Lumiga
05 May 2025 17:36

Charchterisitc showing as an option on product page

Category: Product & Category Display

Hi,

1. I don't know why the CSS code wouldn't work in the email. Please provide a backend access via our contact form so that we can check on the situation:
www.hikashop.com/support/contact-us.html

2. The error you have with USPS indicates that the "First class mail type" you selected in the shipping method is not compatible with "First class" service you selected. I would recommend checking with USPS what they recommend in your situation.
In the mean type, it you're stuck with this error, I would recommend removing the First class service you selected, or to try the different values of the First class mail type setting to see if it helps.

3. The cut off issue depends on your Joomla template layout and CSS, and the fact that you made made some modifications somewhere to increase the size of the products thumbnail on the checkout, which pushes the rest of the products list to the right.
I would need the URL of the page to check the situation directly and tell you what to do. Please provide the URL.

4. You need to have the "login" view with the "address" view in your checkout workflow.
If you want a checkout without registration, then instead of removing the "login" view, you want to set the "registration" setting to "guest":
www.hikashop.com/support/documentation/5....html#checkout_login
26 Mar 2025 17:57

registration not working with captcha

Category: Customers

Hi,

It's possible that your template has a view override for Joomla's registration form which prevents the plugin from adding the captcha on the page.
So you could check whether you have things in the templates/YOUR_TEMPLATE/html/com_user/ folder via FTP. If so, rename the folder and see if that helps, if so, rename the files one by one in the folder to see which one is causing the problem.
A simple way to circumvent the problem, since it works fine with HikaShop's registration page, is to enable the Redirect Joomla registration to HikaShop plugin via the Joomla plugins manager. That way, you'll only use HikaShop's registration form. This has another benefit as the users will be able to provide their address directly at the registration step making the checkout more seamless for them later on when they are ready to purchase.
17 Feb 2025 10:42

A few questions

Category: How to?

Hi,

Regarding the emails :
- To add data from the registration form to the emails, you don't need to edit the emails via the menu System>Emails.
For the address fields, they are displayed by the "address format" setting. So if you activate extra fields, or create new ones for the address, you can add their corresponding tag to the address format setting and it will appear automatically in the email:
www.hikashop.com/support/documentation/5...ml#checkout_shipping
- For custom user / order / item / product fields, if you edit the fields via the Display>Custom fields menu, you'll find email display settings which you can turn on to display them in the emails.
- The interface in System>Emails is to modify the layout of the elements in the email. If you just want to change the look, it's the "template" setting you want to change. HikaShop already comes with a bunch of email templates so that you can change the look of the email without having to dig in the HTML / CSS. Also, in that same setting, you can select Joomla's email template. In that case, HikaShop will automatically use the template you already configured for your Joomla emails:
docs.joomla.org/J5.x:Managing_Mail_Template_Layout
If you want all the emails of your website to have the same style, regardless if the emails are sent by Joomla or HikaShop, I would recommend looking into this.
17 Feb 2025 09:16

A few questions

Category: How to?

Furthermore, how can I add new variables to the email?

When the customer enters business data, such as VAT number or other details different from the registration form (as requested in point 2 of my previous post), how can I turn these fields into variables so they can be displayed in the email?

The email editor is not visual and is not easy for an average user to use, especially since the client wants to be able to modify their templates independently but cannot do so because they don’t have basic HTML knowledge.

Thank you!
27 Jan 2025 23:31

A few questions

Category: How to?

-- url of the page with the problem -- : www.viniprovolo.com/shop/
-- HikaShop version -- : 5.1.3
-- Joomla version -- : 4.4.10
-- PHP version -- : 8.1
-- Browser(s) name and version -- : chrome

Hi, i need your help and i have a few questions about Hykashop:
1. The billing and shipping addresses are behaving abnormally. I haven’t installed any multi-address plugins, but the shipping address, if I enable it to be visible from the settings, is always read-only and fixed to an incorrect value. It cannot be changed, and I don’t understand how to fix it.
2. Considering that a user might want to change their billing address, they can add as many as they like, but they cannot add new shipping addresses. Is this because I’m missing a plugin? If so, which one should I install?
3. Can I remove the entire login and registration phase from the system? Meaning, is it enough to hide it using the options available in the settings, so that once a user is created, they can simply proceed to checkout and pay?
4. If it’s possible to do what I requested in point 3, how can customers then add new billing or shipping addresses?
5. When a user chooses how to pay for their order on the summary page, can I make the payment button (e.g., PayPal or Credit Card) appear directly on the same page?
6. When a customer confirms their payment and is in the process of completing it, they already receive an order confirmation email. Is it possible to configure the system so the email is only sent after the payment is completed?
7. How can I modify the information in the order confirmation templates? The problem is that incorrect details, such as the aforementioned shipping address, are displayed. Additionally, if the customer adds notes to the order, they are not included in the email I receive. How can I customize everything to my liking and use the correct variables?

I apologize for all these questions, but these issues are overwhelming me, and I can’t find a solution. Could you please help me? Thank you!
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