Category: HikaMarket
Hello,
I understand perfectly what you are explaining, and I confirm it, I believe I have mentioned it more than once throughout this thread, of course I can create custom email templates from the interface for HikaShop emails. For example, I use them to notify the customer about new orders, when an order status changes, when a user registers, to notify the administrator, etc.
However, the specific issue is with HikaMarket emails, such as the vendor registration email sent to the vendor, the new order notification email sent to the vendor, etc. No matter if I assign my custom template to them, it is never used. It only recognizes the three templates that come predefined with HikaMarket: "vendor", "vendor_black", and "vendor_market".
I know that the language barrier may make it difficult for me to explain this better, but please believe me that I have tried everything you suggested, and even more, but it does not work the way you describe.
I will open another ticket to report it, if you think it is necessary.
Thank you!