Shipping Method Not Showing

bubiny
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14 years 4 months ago #52186 by bubiny

Replied by bubiny on topic Re: Shipping Method Not Showing

Thank you Nicolas and sorry since this was simply my blindness :blush:

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arnask
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12 years 1 month ago #169101 by arnask

Replied by arnask on topic Re: Shipping Method Not Showing

Hi, i've run through all 12 FAQ steps. but haven't found the problem. My problem is that some of manual shipping methods are displayed, but others not.

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Xavier
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12 years 1 month ago #169106 by Xavier

Replied by Xavier on topic Re: Shipping Method Not Showing

Hi,

Do you have set restrictions on them ?
Do they have the same settings regarding the "Include virtual products price"

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arnask
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12 years 1 month ago #169166 by arnask

Replied by arnask on topic Re: Shipping Method Not Showing

Yes, i've done all of that. I even removed restrictions, but some of them are showing, some not. Can you check it out in my backend?

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arnask
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12 years 1 month ago #169231 by arnask

Replied by arnask on topic Re: Shipping Method Not Showing

anyone?

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Mohamed Thelji
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12 years 1 month ago #169248 by Mohamed Thelji

Replied by Mohamed Thelji on topic Re: Shipping Method Not Showing

Hello,
Can you show me some screenshots of how did you configured one of the shipping method which is not showing ?

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arnask
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12 years 1 month ago #169300 by arnask

Replied by arnask on topic Re: Shipping Method Not Showing

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Mohamed Thelji
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12 years 1 month ago #169317 by Mohamed Thelji

Replied by Mohamed Thelji on topic Re: Shipping Method Not Showing

Ok thanks

, and are your sure that the price of your order was above 100 ? Because you have "Minimum price" restriction.

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arnask
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12 years 1 month ago #169420 by arnask

Replied by arnask on topic Re: Shipping Method Not Showing

Of course. And as i said, even if i remove restrictions, these methods are not displayed.

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Mohamed Thelji
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12 years 1 month ago #169569 by Mohamed Thelji

Replied by Mohamed Thelji on topic Re: Shipping Method Not Showing

Ok, can you give me a temporary access to your back-end through a private message so that so that I can directly test it and see from where the problem is coming from ?
Thanks.

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Mohamed Thelji
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12 years 1 month ago #169630 by Mohamed Thelji

Replied by Mohamed Thelji on topic Re: Shipping Method Not Showing

I just test it on my end with the same shipping/product/checkout configuration and it worked fine.
That's maybe coming from a cache issue so can you disable the Joomla cache, and clear it ? You'll also have to disable it in the joomla config, and unpublish the cache plugin. Also can you clear your browser's cache and try it again

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arnask
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12 years 1 month ago #169687 by arnask

Replied by arnask on topic Re: Shipping Method Not Showing

If you can look more closely, you can see that cache is disabled, plugin is disabled. I always clearing browser cache. I also tried different browsers, different computers. I'm still cant see all of my available shipping methods. Only one is displayed. Have you really saw all possible shipping methods? Can you make a print-screen?

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Mohamed Thelji
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12 years 1 month ago #169739 by Mohamed Thelji

Replied by Mohamed Thelji on topic Shipping Method Not Showing

Hello,
I tested it again and I just had some issue, but most of the time your shipping method was displaying.
Your shipping method is correctly configured, so I decided to created another shipping method with the same configuration as your LPEXPRESS and named it "LPEXPRESS TEST" and it seems to be working fine, so can you delete your shipping methods and re-create them ?
Thanks.

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arnask
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12 years 1 month ago #169744 by arnask

Replied by arnask on topic Shipping Method Not Showing

When i create additional shipping methods, they are displayed correctly (not all), but selection of shipping methods doesn't work. Feel free to make all necessary test you need by yourself. You can delete shipping methods as well. I have a full backup, so no problem.

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arnask
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12 years 1 month ago #169956 by arnask

Replied by arnask on topic Shipping Method Not Showing

can we solve this? time is ticking and nothing is happening.

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Mohamed Thelji
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12 years 1 month ago #170018 by Mohamed Thelji

Replied by Mohamed Thelji on topic Shipping Method Not Showing

After some tests, the problem was coming from the customization of the "shipping" file of the "checkout" view of your front-end template via "Hikashop->Display->Views" now it's working fine.

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arnask
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12 years 1 month ago #170150 by arnask

Replied by arnask on topic Shipping Method Not Showing

Shipping is showing now, but selection is not working. If there are two shipping options, whatever you choose, nothing changes (price is not changing, and at the bottom of page, you can see that selection is not changing, even if you selected different shipping method.

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Mohamed Thelji
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12 years 1 month ago #170175 by Mohamed Thelji

Replied by Mohamed Thelji on topic Shipping Method Not Showing

Hello,
To do that you'll have to set the "Auto submit shipping and payment methods selection" option to "YES" through "Hikashop->System->Configuration->Checkout".

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buffdownunder
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11 years 6 months ago #198664 by buffdownunder

Replied by buffdownunder on topic Re: Shipping Method Not Showing

Dear Nicolas,

I have the same issue and have gone through the FAQ points. I have also checked the plugins and they are published and set to public.

Could it be that one manual shipping method is set to $0.0 as price?
Attached is a screenshot of my shipment methods.

Regards,

Edward

Regards,

Edward

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Mohamed Thelji
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11 years 6 months ago #198666 by Mohamed Thelji

Replied by Mohamed Thelji on topic Re: Shipping Method Not Showing

Hello Edward,
Firstly can you show me how did you configured your shipping methods and the weight/dimensions of the products that are on your cart when you test it ?
Also, what do you exactly mean by : "Could it be that one manual shipping method is set to $0.0 as price?"

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