New Billing or Shipping Address re-directs > index

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11 years 4 months ago #7013

Hi,

On the checkout when I try to add a new billing or shipping address, I am redirected to index.php of the site.. I am testing it on localhost so can't show you unfortunately...

I do notice that in Internet Explorer there is an error:

"Object doesn't support this property or method" modal.js line 1.

and same in;

mootools-core.js

:unsure:

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11 years 4 months ago #7016

Hi,

It's probably because something uses jquery on your website without calling the noConflict function:
forum.joomla.org/viewtopic.php?t=283215

Normally, adding a call to it where jquery is used just after jquery is added to the document should solve the problem:
$document = &JFactory::getDocument();
$document->addCustomTag( '<script type="text/javascript">jQuery.noConflict();</script>' );

It's a well known incompatibility problem between mootools (the js library of joomla) and jquery which some components/templates use. It creates problem in the initialisation of mootools on the page which breaks the modal box used in HikaShop. Unfortunately, we can't do nothing on our end.

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11 years 4 months ago #7017

perfect! thanks nicolas very much appreciated :)

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11 years 4 months ago #7612

I have the same problem on teapus.com/index.php/he/tea-academy.html
It happed since the upgrade to Essential
How do i fix it?

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11 years 4 months ago #7617

I couldn't access the address selection screen as I'm not able to login to your website.

I could see however that you don't have jQuery but that you have twice mootools defined in your JS. One by your template and one by the roknavmenu module

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11 years 4 months ago #7620

I just add the login Module and i can see your account in the control panel

In what file do i add:

$document = &JFactory::getDocument();
$document->addCustomTag( '<script type="text/javascript">jQuery.noConflict();</script>' );

Last edit: 11 years 4 months ago by pin.

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11 years 4 months ago #7623

Yes. The account was created, but I can't use it.

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