Stuck on Checkout.

  • Posts: 61
  • Thank you received: 0
11 years 11 months ago #48972

Hi, I'm having a problem that others seem to have had, but I'm unable to resolve it. When I click Next on the checkout to proceed to payment the same page is reloaded.

Checkout work-flow is: login_address_shipping_payment_confirm_coupon_cart_status_fields,end
In the advanced view, confirm is missing.

Last edit: 11 years 11 months ago by Ottmar.

Please Log in or Create an account to join the conversation.

  • Posts: 61
  • Thank you received: 0
11 years 11 months ago #49018

Hmmm, I removed the list of PayPal IPs in Payment Methods > Paypal and tried to checkout and it worked???

Last edit: 11 years 11 months ago by Ottmar.

Please Log in or Create an account to join the conversation.

  • Posts: 81540
  • Thank you received: 13071
  • MODERATOR
11 years 11 months ago #49086

The IPs list there is not used during the checkout but only for the payment notification.
It had to come from something else.

Please Log in or Create an account to join the conversation.

  • Posts: 61
  • Thank you received: 0
11 years 11 months ago #49110

Well, maybe it comes from one of the options shown in the red box. I can't tell you what these do, as there is no mention of them in the help.

Please Log in or Create an account to join the conversation.

  • Posts: 81540
  • Thank you received: 13071
  • MODERATOR
11 years 11 months ago #49193

No that's not related.

It's often related to configuration issues on shipping/payment methods.
For example, I see that you selected the shipping method in your paypal method.
That means that if the shipping method is not displayed on the checkout, the paypal method won't show either.
There are numerous reasons why the shipping method might not display. For example, no weight configured in your products.
Here is a complete list you should check:
www.hikashop.com/en/support/documentatio...ins-listing.html#faq

Please Log in or Create an account to join the conversation.

Time to create page: 0.062 seconds
Powered by Kunena Forum