VAT added for Norway

Hi Nicolas,

I thought I had VAT set up ok when suddenly a guy from Norway tried to buy and stopped because VAT was added even though Norway is not in the EU.

I checked the Europe tax zone and sure enough Norway isn't included. So I'm not clear how this customer is getting tax added. Is there any way to simulate this from my location in Greece?

Here's a shot of my tax rules attached.

Any ideas?


Conrad

www.connectcad.com

Sorry I thought I'd already posted this.

I'll try to simulate and post results.

Conrad

Let me try that again....

Hi Nicolas

This is a screen shot from (most helpful) customer...

Ok, the picture is clearing a bit....

I set up a test user with address in Norway and no tax got added. Time to look again at the particular customer I think.

Conrad

Yes that's it. I can fix him now.

Thanks

Conrad