Google Ecommerce not tracking where customers have come

Hi,

Yes, it's in the latest build so simply redownload and reinstall and that will be it.
Otherwise, you can also copy the file plugins/system/hikashopanalytics/hikashopanalytics.php where I made the modification.

Hi,

Download the latest version of the HikaShop install package on our website.
Then, you'll find that file in back/extensions/plg_system/hikashopanalytics/
You can just copy it to the plugin folder plugins/system/hikashopanalytics/ in order to get the file with all the patches we made since then.

Hi,

I've checked your account but your subscription is valid and thus there is no reason you can't access the download. Go in the menu My account>My subscriptions on our website once logged and you'll have the download link for the Business edition there.
If you don't, please send a screenshot of the page.

Hi,

I've looked again, and I saw that on top of updating the plugin php file, you also have to update the file components/com_hikashop/views/checkout/tmpl/step.php with the one from front/views/checkout/tmpl/step.php
but that's only useful with the old checkout of HikaShop and you said that you're not using the legacy checkout.
So I don't see why that wouldn't help, unless the issue you have is not the same as the issue @jazzmang had.

Normally, with the new GA plugin file, you should have the script below added to the HTML of each of the checkout pages:

<script type="text/javascript">
window.hikashop.ready(function(){
	if(!ga || typeof(ga) != "function")
		return;
	ga(function(tracker){
		var clientId = tracker.get("clientId"),
			elem = document.getElementById("hikashop_checkout_analytics_field_ga");
		if(elem) elem.value = clientId;
	});
});
</script>

Hi,

It's normal that you don't find the code in these files.
As I said, you need to look for that code in the HTML of the pages of your checkout.
I've done it for you and the code is there:
monosnap.com/file/NPtMGsBpvddjLUh7ZebAJo6XkCVNB5
Also, you can check the column order_payment_params of the table hikashop_order via your phpmyadmin. There, you should find the analytics_ga parameter with the client_id for your orders which is used by the Google Analytics plugin to identify the client during direct calls.
All of this means that your correctly got the patch for that capability and so GA should have the client_id send to them.
So if you still have an issue with Ga, it's probably different from the issue that was talked about on this thread.

Hi,

This would indicate that the data source is not specified:
developers.google.com/analytics/devguide...otocol/v1/parameters
And that is indeed the case.
But even if we were adding the parameter to say that the data source comes from "web", you would just have "web" as the source.
I don't see the point in doing that.
Please understand that we're not google analytics/adwords/adsense specialists.
What are you supposed to have there ? And how is it relevant to what you're trying to do ?

Hi,

The information of the customer that HikaShop is supposed to send is normally the client_id, and that is done already.
stackoverflow.com/questions/26461439/goo...nt-id-sent-with-meas

However, the source is dictacted by several parameters that you're supposed to include in the URLs pointing to your website pages in order to identify the source:
support.google.com/analytics/answer/1033863?hl=en
And if you don't have the correct parameters, it's possible that the source is missing. For example, without the utm_medium parameter it can happen:
stackoverflow.com/questions/44974727/utm...ugh-google-analytics

So since we know that the client_id being passed to GA works in HikaShop and that it is stored for your orders on your website (we confirmed that earlier), I'm inclined in thinking that there is something missing with the source parameters in your URLs. So please review that.

Hello,

The client id is saved in the cart parameters when submitted. It's not problematic if the hidden input is not there afterwards since the data is already stored to be used later when the order is confirmed.

Regards,