Prices differ on two pages

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13 years 2 months ago #6486

I just realized that the gross prices displayed on the category and product detail view differ:
www.die-besten-weine-der-welt.de/97-punkte-weine.html shows for the Kracher wine 47.00€
www.die-besten-weine-der-welt.de/97-punk...egory_pathway-0.html shows 46.99€. Something definitely is wrong in the gross price calculation.

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13 years 2 months ago #6488

Could you update to the latest version ? We made some changes to the gross price calculation in the last release, so it might just fix the problem.

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13 years 2 months ago #6493

I just updated and cleared the cache. Problem still exists. For the very next wine in the list, the detail page price is not 1 cent less like in the stated case, but 1 cent more... so something is really weird.

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13 years 2 months ago #6498

That's indeed really strange. We couldn't reproduce the problem on our end. Could you give us an FTP access to your website so that we can trace the problem ?

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13 years 2 months ago #6515

sure, I can give you the FTP pw (as well as the backend admin pw if required). Please let me know where to send them privately.

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13 years 2 months ago #6526

You can use our contact form: www.hikashop.com/en/support/contact-us.html

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13 years 2 months ago #6615

Hi,

We fixed the problem on your website.

We'll look at modifying hikashop in a future version to fix that (I doubt that we will have to time to make it for next release as it will require thorough testing of the prices calculation system)

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13 years 1 month ago #10115

Hi Nicolas,

Has this been sorted yet, I've got a product displaying $1600.00 on the product list and $1600.01 on the product page?

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13 years 1 month ago #10119

The solution is available on that thread:
www.hikashop.com/en/support/forum/4-how-...on-product.html#6880

We didn't take the time to fix properly the tax calculation rounding in hikashop as it has to be redone and carefully tested before we could release a version with the modification.

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12 years 5 months ago #27586

I'm having another issue with price differences now.

On the following page, the very first item shows a price of $692.42, but on the product page it shows $647.11

apcrbc.com.au/home/category/17-smartupslcd

This problem doesn't appear to affect all our products, and I've already tried changing the price and upgrading to the latest version.

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12 years 5 months ago #27596

Isn't that because on one page it displays the price with taxes and on the other it displays the price without or something like that ?

In that case, it's just a matter of configuring the display of prices properly in the options of hikashop and the options of your menu/module.

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12 years 5 months ago #27680

No, taxes are straight 10% here, and the difference between the two prices seems to vary?

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12 years 5 months ago #27699

Where do these prices come from then ? What is the price of your product ? Could you do a screenshot maybe ?
Did you set a discount maybe ?

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