Cant Configure

  • Posts: 3
  • Thank you received: 0
13 years 3 months ago #3297

Hi all,

have installed successfully and can see all pages but the configuration page. Am I doing something wrong? Is there a setting I have missed?

Every time I click the configuration menu, it comes up "page not found"

Regards,

Janda.

Please Log in or Create an account to join the conversation.

  • Posts: 81361
  • Thank you received: 13037
  • MODERATOR
13 years 3 months ago #3299

Hi,

Maybe there was a problem during the install. Could you make sure that your access rights are correct, and try to reinstall with FTP following our documentation:
www.hikashop.com/en/support/documentatio...-install.html#errors

Please Log in or Create an account to join the conversation.

  • Posts: 3
  • Thank you received: 0
13 years 2 months ago #5548

I have reinstalled using the ftp method described in your documentation but still have the same issue.

I am using joomla v1.5.0 if this helps

Thanks in advance.

Please Log in or Create an account to join the conversation.

  • Posts: 81361
  • Thank you received: 13037
  • MODERATOR
13 years 2 months ago #5549

Could you make a screenshot of the problem ?
Also, did you configure properly your temporary folder in the joomla configuration ?
Could you try to install using the FTP layer of joomla ?

I invite you to read that wiki page which explains a bit more the install problems on joomla:
docs.joomla.org/Why_can't_you_install_any_extensions%3F

Also, we highly recommend you to update to the latest version of the joomla 1.5.x series. The joomla 1.5.0 version is very old and contain some security issues.

Please Log in or Create an account to join the conversation.

  • Posts: 3
  • Thank you received: 0
13 years 2 months ago #5553

nicolas wrote:

Could you make a screenshot of the problem ?
[Janda] Can't because the issue is now fixed.


Also, did you configure properly your temporary folder in the joomla configuration ?
[Janda] Yes


Could you try to install using the FTP layer of joomla ?
[Janda] Have done this

I invite you to read that wiki page which explains a bit more the install problems on joomla:
docs.joomla.org/Why_can't_you_install_any_extensions%3F

Also, we highly recommend you to update to the latest version of the joomla 1.5.x series. The joomla 1.5.0 version is very old and contain some security issues.

[Janda] Upgrading to the latest version (v1.5.22) has solved the problem. Thankyou so much for your fast response. I shall have a play with Hikashop and post my comments at a later stage. Thanks again.

Janda

Please Log in or Create an account to join the conversation.

Time to create page: 0.048 seconds
Powered by Kunena Forum