related products issue

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12 years 2 months ago #40321

we have about 50 sku's that when we try to update via csv file with related products, the relateds are not taking.

if we relate these by hand through the admin it is fine.

when we do an export of the product file, the sku's in question simply show an ";", no quotes, in the related column.

these are 50 out of several hundred, all uploaded the same, and i can't seem to find the error.

any ideas?

thanks

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12 years 2 months ago #40524

Hi,

It's working fine on our end.
Could you give some sample of your CSVs so that we can see what you have ?

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12 years 2 months ago #40822

i have attached file with examples.

File Attachment:

File Name: samplebad.csv
File Size:5 KB




also, here is a shot of how one of the items looks in the admin:

Attachments:

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12 years 2 months ago #41031

The problem is that your SKU is an integer. So when HikaShop import the related products, it thinks that you're giving him the product id and not the product code. That's why you get the blank line in the related products listing. You should either use product ids for the related option or use not use integers for SKUs.

Next version of HikaShop, we'll improve the import to allow the import of related products with integers for product codes.

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