BUG Nr. 3 wrong VAT (serious)

  • Posts: 64
  • Thank you received: 0
12 years 1 day ago #48354

With VAT = 20,28 eur
I noticed that the system round up to = 20,00 eur.

For my opinion, I don't know if is considered appropriate by the tax authority

Last edit: 11 years 11 months ago by XMAster.

Please Log in or Create an account to join the conversation.

  • Posts: 81540
  • Thank you received: 13071
  • MODERATOR
11 years 11 months ago #48591

There is a rounding done at the cent level of course, but no rounding at the euro level.
We are not able to reproduce that behavior.
Could you explain why you believe this is happening ?
What tax configuration do you have ?
What is the price/quantity of your product ?

Please Log in or Create an account to join the conversation.

  • Posts: 64
  • Thank you received: 0
11 years 11 months ago #48612

I don't understand how the componets works
This problem is connected to
www.hikashop.com/en/forum/3-bug-report/4...unusable-.html#48614

I'm sure about procuct price and shipment cost. but total amount is wrong

Last edit: 11 years 11 months ago by XMAster.

Please Log in or Create an account to join the conversation.

  • Posts: 26007
  • Thank you received: 4004
  • MODERATOR
11 years 11 months ago #48813

Hi,

I am really sorry but there is no rounding bug in the VAT system.
Nicolas explained you how the VAT works in the previous thread, I don't think that it is necessary to create a new thread in order to say the same thing.

Please check that HikaShop is up to date in your website.
If after the update you really think that there is a bug, please give a link to you HikaShop website. At this moment we could test it and see your problem.

I could understand that you might be frustrated and you want to have something working but we have a lot of users which use the VAT system and there is no rounding bug.
We use HikaShop for selling HikaShop, we use VAT and we don't have any problem (and we are professionals).
It is possible to override a lot of views in HikaShop and there is a lot of configuration options. We think that you might have a view/configuration problem somewhere.

After that, if you want the VAT to be applied at the end, deactivate the "show detailed taxes" option in the configuration and install and publish the plugin :
www.hikashop.com/forum/4-how-to/26113-us...art=20&lang=ja#46304

Regards,
Jerome


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 64
  • Thank you received: 0
11 years 11 months ago #50799

I have still too many problems. The total amount calculation is wrong and it's very strange that a e-commerce component cannot correctly calculate the amount.

From my side, the Hikashop has problems. If someone claims to the contrary, can tell me if I'm wrong and where I'm wrong.

Please Log in or Create an account to join the conversation.

  • Posts: 81540
  • Thank you received: 13071
  • MODERATOR
11 years 11 months ago #50818

I'm sorry but you didn't gave any example of VAT rounding.
All the examples your provided on the other thread were not VAT calculation errors.
Just misunderstandings on your end. And I explained them to you for each one of them.

I want to help you, but I don't see what I can do more for you on that question...

Please Log in or Create an account to join the conversation.

  • Posts: 64
  • Thank you received: 0
11 years 11 months ago #50841

Usually the calculation is automatic:

Product 1 + Product 2 + cost delivery + VAT = total
Product 1 + Product 2 + VAT + cost delivery = total

Yesterday I rechecked again but the amount was wrong (lacked 10 euros.
These calculations don't need to interpretations.

Too bad.

Please Log in or Create an account to join the conversation.

  • Posts: 81540
  • Thank you received: 13071
  • MODERATOR
11 years 11 months ago #50842

Please give an example of wrong calculation so that we can see that.
If you don't give any information on the problem you have, we can't help you.

Please Log in or Create an account to join the conversation.

  • Posts: 64
  • Thank you received: 0
11 years 11 months ago #50849

From this morning I have disabled Hikashop. I don't can lost more time (I have installed 1 month ago).
I will waiting for next release but If from you side it's all ok, so Hikashop it's not suitable for me.

Last edit: 11 years 11 months ago by XMAster.

Please Log in or Create an account to join the conversation.

  • Posts: 64
  • Thank you received: 0
11 years 11 months ago #50850

believe me that I'm the first user that believe in your component, but for me now is not usable.

Please Log in or Create an account to join the conversation.

Time to create page: 0.073 seconds
Powered by Kunena Forum