installation update issue

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11 years 5 months ago #79865

Joomla 2.5.8

After upgrading to Hikashop Business 2.0 today,
I cannot find the Hikashop for back end admin not in the the Component Menu, only when I installed the new version was the hikashop back end available when I log out and log back in it is not there anymore?

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11 years 5 months ago #79866

Hi,

Your bug report is not a HikaMarket bug report.
I will move your topic in the appropriate section. Please check if you are in the right place :)

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 5 months ago #79884

Hi,

I do not understand your question and what you are trying to explain.
If you have problem with HikaShop installation, you can send me by private message a backend access and I will install HikaShop Business 2.0 for you (as soon as possible).

Best regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 5 months ago #79907

If you can't see the HikaShop menu in the backend after installing HikaShop, it's likely that you have your joomla menu items corrupted in the database.
You should click on the "rebuild" button of the joomla menu manager and try to install again HikaShop.
In any case, you can still reach HikaShop's interface by entering directly the URL of HikaShop in the backend.

If you want to send a backend access, you can also do it via our contact form:
www.hikashop.com/en/contact-us.html

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