PayPal Plugin not working

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12 years 5 months ago #31113

We're using the PayPal Plugin. After entering the credit card info and clicking the Next button, nothing happens. The screen doesn't change and there is no order in Hika or PayPal. I re-entered the user name, password and signature from the PayPal API. Doesn't work.

theaircleanerstore.com/index.php?option=...yout=show&Itemid=234

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12 years 5 months ago #31119

I don't think that the problem comes from the paypal plugin but from your checkout workflow which is not correct.

What checkout workflow are you using ?

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12 years 5 months ago #31126

cart,login_address,cart_coupon_status,payment,end

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12 years 5 months ago #31145

Your checkout workflow is not valid.
You should ALWAYS have the confirm view in the step just before the end step.
Please change it to:
cart,login_address,cart_coupon_status,payment_confirm,end

Then it should work properly.

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12 years 5 months ago #31154

Unfortunately that did not fix it. Any other ideas?

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12 years 5 months ago #31156

That's the only idea I have. Please double check that you added that viexw to the checkout workflow.

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12 years 5 months ago #31169

That fixed it. Not sure what happened the first time I tried it, but it works now. Thanks.

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