Cannot to change pulldown menu item..

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11 years 7 months ago #66289

Hi , I was starter user , please take refenance from attachment for my problem, I cannot to change that I want to select item without member login, it should been sucess to select when I was login, what happen for this problem , is the access premission problem?? or something else?? Please help me ! Thank you very much



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11 years 7 months ago #66392

Hi,

It can come from a JavaScript error.
Can you give us a link to this product page to see from where it can come ?

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11 years 7 months ago #66458

Hi,

Is the JavaScript error?? Some item can been select without login that shown in attachment but some can NOT to select, I provide the 2 link now , one is can select without login and the other is can NOT select without login, thank you very much.

1. www.meme-craft.com/index.php/buyflet/product/258- (that is can select without login)
2. www.meme-craft.com/index.php/component/h...roduct/918-?Itemid=1 (that is can NOT select without login)

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Last edit: 11 years 7 months ago by larrywck1201.

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11 years 7 months ago #66475

Hi,

Your second link is working for me and I'm not logged on your website.

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11 years 7 months ago #66482

Hi,

How about this link ???

www.meme-craft.com/index.php/component/h...oduct/957--?Itemid=1

thanks

Last edit: 11 years 7 months ago by larrywck1201.

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11 years 7 months ago #66484

You apparently have a characteristic inconsistency on that product.
Please do that and it should work:

1. Delete all the variants of the product on the listing of variants that you can access via the button "manage variants" on the product edition screen.
2. Delete the characteristics of the product.
3. Save the product.
4. Add the characteristics again.
5. The system will regenerate all the variants automatically and you should be able to see the dropdowns properly on the front end.

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11 years 7 months ago #66492

In fact, I already try to do your advice procude but the result is same. :(

the other item can work normal as my setting before, what the other chance or method to fix it???

this link have same result

www.meme-craft.com/index.php/component/h...roduct/366-?Itemid=1

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Last edit: 11 years 7 months ago by larrywck1201.

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11 years 7 months ago #66647

Your previous link is not working anymore and the new one doesn't have the problem.

Do you have by any chance a module which is displayed only for logged in users, or only for anonymous users ? That might explain why you don't always have the problem.
Or it could also be a caching problem since caching is automatically deactivated when logged in. So you should check that all the caching is disabled on your website.

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