Add custom »Layout on Product Page«

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9 years 6 months ago #230029

Hi Nicolas,
thanks for the second effort. But it is still not solving the problem. I can observe that this happens only with the pinterest button.if i disable this in the backend section of the plugin it works fine.
Thanks in advance for your work!
have a great week
carsten

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9 years 6 months ago #230082

Hello,

For a reason or another this link did't allow me to acces your website...

And so, I'm not able to help you right now...

Regards,

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9 years 6 months ago #230102

Hi Philippe,
sorry - i just worked also and changed some structural things so perhaps the link was renamed by this.
Ok here you can see the problem right in the socila bar:
dev.iq-guru.com/angebote/shop/alle-produ...schickt-zu-verwalten
If you need any more please let me know!
Thanks in advance
carten

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9 years 6 months ago #230147

Hi,

Please try to install the attached plugin, if that solve the issue so please confirm that.
Else we will need a backend and FTP access to debug that issue directly, I think that you have a problem due to the description of your product.


File Attachment:

File Name: plg_system...2-16.zip
File Size:7 KB

Attachments:

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9 years 6 months ago #230153

Hi Xavier,
first thank you for your incredible support! I´m ver happy that i switched from MiJoShop to Hikashop.
Even unfortunately with the new plugin i have still the same problem :-(.
Ok so is there a save place to sent you ftp and admin credentials for my dev site?
Thanks in advance for your help!
carsten

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9 years 6 months ago #230161

Hello,

When you want to pass us some references, there is only one way : our "Contact Us" form
Important : Add in the message subject, this topic subject to keep the link.
Awaiting your references to go more far.

Regards,

Last edit: 9 years 6 months ago by Philip.

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9 years 6 months ago #230300

Ok just passed them via contact form.

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9 years 6 months ago #230515

Hi,

The FTP account you provided goes to a web server where there is no HikaShop installed.
take.ms/wxNQN
So we still were not able to look at the issue on the website.
Could you check the credentials you provided ?

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9 years 6 months ago #230579

Hi,
sorry you just took the wrong path :-)
the dev site is under /subdomains/dev/httpdocs/...
So the credentials are correct just look in that path and you can find the installation.
Thanks a lot!
Carsten

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9 years 6 months ago #230622

Hi,

Ok, I found the issue. The plugin was working with simple tags, but you had a more complex tag with uppercases, spaces and a pipe and these were not taken into account. I've modified the code to take these into account too.
See, that's why I asked you to provide the tags that you were using so that we could be sure to take everything into account...

The modifications will be in the next version of HikaShop.

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9 years 6 months ago #230686

Nicolas,
THANKS SO MUCH!
I raly apriciate your support at hikashop! I thought the nonumbers documentation would have explained this better then i could as i learnd from them :-)
Anyway i´m very happy that this works now!
Thanks and have a great weekend !
Regards
Carsten

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