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Hello,

First we were unable to process ourselves test, because we were unable to register, so can you provide us with the following information so that we can possibly carry out tests.

But I say possibly because I wonder if your solution is not Paypal server side.
In details, it would seem, if we are not mistaken, that this form actually comes from the PayPal server.

This form is the product of the Paypal code, and your configuration in the HikaShop plugin but also in your PayPal Merchant account.
Contact the Paypal Support in order to have more clue about the situation.
Regards

Hello,

I move the topic in the HikaSubscription section of the forum.
Please provide your HikaSubscription version number.

Please check that your credentials are correct and does not have extra characters such as "spaces".
Can you perform a test using the legacy Paypal plugin from HikaShop (using the same credentials) ?

Since you have the debug mode activated, you should have some details in your HikaShop payment log.
www.hikashop.com/support/documentation/5...nfig.html#main_files

Regards,

Hello,

Please open a new thread and provide more details regarding your Paypal recurring payment configuration.

Regards,

Hi,

I feel like you think the argument is whether there is a yes/no option for company details, but this is not my point.
I think having a Company row in the form as standard is fine.
What i argue about is that people that actuelly use the Company row to fill in their company name should get the option to fill in their Chamber of commerce number and vat number as a lot of companies want this on the invoices.

For all companies selling international like me it would even be good to have the vat row automatically reverse charge VAT just like the paypal payment gayeway does.The only reason i say it in the "should" form is that i'm not sure if a plugin can do VIES checks.
( europa.eu/youreurope/business/taxation/v...er-vies/index_nl.htm )

Nicolas,

I respect the knowhow you have and work you do but with your latest statement you are mistaken in my opinion.
All other shops i come across in the past 2 years have this option, even your paypal checkout lets me enter company VAT details.
So no, most people do not want it the way it is now, most people want a customer to choose if they add company details, not only the name.

For instance now i get seperate emails asking if i send them an invoice with their VAt number included as tax regulatiosn only get stricter each year.

Bonjour,

Je sèche. Pourriez-vous fournir un accès backend via notre formulaire de contact pour pouvoir étudier la situation plus en détails ?
www.hikashop.com/support/contact-us.html

Thanks for the details.

There is a way for us to update the subscription price manually for each customer via PayPal interface, but I am not sure if this will create problem with HikaSerial? Screenshot: paste.pics/8c6d404175cc678710a7cb951f0f20e3

We are trying to avoid canceling the subscriptions because it creates a poor customer experience and will have a revenue impact.

Thanks