Paypal Invalid Response

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12 years 7 months ago #24064

Hello, My site has received this message:
"
Hello,
A paypal notification was refused because the response from the paypal server was
invalid
Check the documentation concerning this issue at
www.hikashop.com/index.php?option=com_do...rror#invalidresponse
This notification was for the order J8 on the website ozdetox.com.au/
You can access the order details directly by clicking on the link below after
logging in your back end:
ozdetox.com.au/administrator/index.php?o...task=edit&order_id=8
"

The payment went through though.. does it have something to do with paypal being down/upgraded a few days ago?

Please advise how to fix this

Cheers
Matt

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12 years 7 months ago #24077

Please look at the thread below, that should help you solve the problem:
www.hikashop.com/en/support/forum/4-how-...s-stays-created.html

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12 years 6 months ago #24952

Hi,

The error is still happening - I have activated the return method radio button

I have now switched on debug so if it happens again I will get the log

Any other suggestions to fix this?

I have attached a screenshot of the paypal plugin config page.. any idea why "Send details of order" shows up twice?



The paypal URL is www.paypal.com.au/cgi-bin/webscr
and email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Cheers
Matt

Attachments:
Last edit: 12 years 6 months ago by tias2001.

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12 years 6 months ago #24953

Could you try to deactivate that option then ?

The log of the payment notification would indeed help.

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12 years 6 months ago #25271

Hi Nicholas,

Here is the log:

Array
(
[option] => com_hikashop
[ctrl] => checkout
[task] => notify
[notif_payment] => paypal
[tmpl] => component
[lang] => en
[Itemid] => 158
[mc_gross] => 94.20
[invoice] => 24
[protection_eligibility] => Ineligible
[address_status] => unconfirmed
[item_number1] => Quick_Fix
[tax] => 7.73
[item_number2] =>
[payer_id] => F95398CKRLUL8
[address_street] => ****
[payment_date] => 04:54:20 Sep 08, 2011 PDT
[payment_status] => Completed
[charset] => windows-1252
[address_zip] => 4556
[mc_shipping] => 0.00
[mc_handling] => 0.00
[first_name] => ****
[mc_fee] => 2.56
[address_country_code] => AU
[address_name] => ****
[notify_version] => 3.2
[custom] =>
[payer_status] => unverified
[business] => This email address is being protected from spambots. You need JavaScript enabled to view it.
[address_country] => Australia
[num_cart_items] => 2
[mc_handling1] => 0.00
[mc_handling2] => 0.00
[address_city] => ****
[verify_sign] => Ae-XDUZhrxwaCSsmGO9JpO33K7P1AI0SL6l9uxvYwVSWHjvZjKLcYe3S
[payer_email] => ****@live.com.au
[mc_shipping1] => 0.00
[mc_shipping2] => 0.00
[txn_id] => 4YL93083L06913317
[payment_type] => instant
[last_name] => ****
[address_state] => ****
[item_name1] => Quick Fix
[receiver_email] => This email address is being protected from spambots. You need JavaScript enabled to view it.
[item_name2] => Shipping
[payment_fee] =>
[quantity1] => 1
[quantity2] => 1
[receiver_id] => 26AAUDNURV7YN
[txn_type] => cart
[mc_gross_1] => 77.27
[mc_currency] => AUD
[mc_gross_2] => 9.20
[residence_country] => AU
[transaction_subject] => Shopping Cart
[payment_gross] =>
[ipn_track_id] => avU-nU5lhbFG-4zevcQ2Bw
[hikashop_front_end_main] => 1
[view] => checkout
)



stdClass Object
(
[order_id] => 24
[order_billing_address_id] => 27
[order_shipping_address_id] => 27
[order_user_id] => 13
[order_status] => created
[order_discount_code] =>
[order_created] => 1315482783
[order_ip] => 121.215.223.211
[order_currency_id] => 6
[order_shipping_price] => 9.20000
[order_discount_price] => 0.00000
[order_shipping_id] => EXPRESS
[order_shipping_method] => aupost
[order_payment_id] => 2
[order_payment_method] => paypal
[order_full_price] => 94.20000
[order_modified] => 1315482783
[order_partner_id] => 0
[order_partner_price] => 0.00000
[order_partner_paid] => 0
[order_type] => sale
[order_partner_currency_id] => 0
[order_shipping_tax] => 0.00000
[order_discount_tax] => 0.00000
[order_number] => B2B4
)



Array
(
[scheme] => https
[host] => www.paypal.com.au
[path] => /cgi-bin/webscr
[query] =>
[port] => 443
[host_socket] => ssl://www.paypal.com.au
)



POST /cgi-bin/webscr HTTP/1.0
User-Agent: PHP/5.2.17
Referer: ozdetox.com.au/index.phpoption=com_hikashop&ctrl=checkout&task=notify¬if_payment=paypal&tmpl=component&lang=en&Itemid=158
Server: Apache
Host: www.paypal.com.au:443
Content-Type: application/x-www-form-urlencoded
Content-Length: 1298
Accept: */*




option=com_hikashop&ctrl=checkout&task=notify¬if_payment=paypal&tmpl=component&lang=en&Itemid=158&mc_gross=94.20&invoice=24&protection_eligibility=Ineligible&address_status=unconfirmed&item_number1=Quick_Fix&tax=7.73&item_number2=&payer_id=F95398CKRLUL8&address_street=****&payment_date=04%3A54%3A20+Sep+08%2C+2011+PDT&payment_status=Completed&charset=windows-1252&address_zip=4556&mc_shipping=0.00&mc_handling=0.00&first_name=****&mc_fee=2.56&address_country_code=AU&address_name=****¬ify_version=3.2&custom=&payer_status=unverified&business=sales%40ozdetox.com.au&address_country=Australia&num_cart_items=2&mc_handling1=0.00&mc_handling2=0.00&address_city=****&verify_sign=Ae-XDUZhrxwaCSsmGO9JpO33K7P1AI0SL6l9uxvYwVSWHjvZjKLcYe3S&payer_email=l.wiggins%40live.com.au&mc_shipping1=0.00&mc_shipping2=0.00&txn_id=4YL93083L06913317&payment_type=instant&last_name=****&address_state=****&item_name1=Quick+Fix&receiver_email=sales%40ozdetox.com.au&item_name2=Shipping&payment_fee=&quantity1=1&quantity2=1&receiver_id=26AAUDNURV7YN&txn_type=cart&mc_gross_1=77.27&mc_currency=AUD&mc_gross_2=9.20&residence_country=AU&transaction_subject=Shopping+Cart&payment_gross=&ipn_track_id=avU-nU5lhbFG-4zevcQ2Bw&hikashop_front_end_main=1&view=checkout&cmd=_notify-validate


HTTP/1.1 302 Found
Date: Thu, 08 Sep 2011 11:54:30 GMT
Server: Apache
X-Frame-Options: SAMEORIGIN
Set-Cookie: cwrClyrK4LoCV1fydGbAxiNL6iG=%7cPyVIunCsLOCIMd7LuEJ6PeviU7o9iMKl60fXuqi0aVpglTalqtDerwUhBB2Fjc3Zqiikz0%7cucI02huRZIT8dHX3H_FJLvjRshC6mmPaXftZhxnnqG81g_7SfYrtETk0LzO8dGO_8yBj80%7c; domain=.paypal.com; path=/; Secure; HttpOnly
Set-Cookie: cookie_check=yes; expires=Sun, 05-Sep-2021 11:54:31 GMT; domain=.paypal.com; path=/; Secure; HttpOnly
Set-Cookie: Apache=10.73.8.154.1315482870882009; path=/; expires=Sat, 31-Aug-41 11:54:30 GMT
Location: www.paypal.com/au/cgi-bin/webscr?PPREDIR...28ea2a5d17702da0dbf0
Connection: close
Content-Type: text/plain; charset=ISO-8859-1




invalid response


Array
(
[option] => com_hikashop
[ctrl] => checkout
[task] => notify
[notif_payment] => paypal
[tmpl] => component
[lang] => en
[Itemid] => 158
[mc_gross] => 240.85
[invoice] => 25
[protection_eligibility] => Ineligible
[address_status] => unconfirmed
[item_number1] => Heat_Pads
[tax] => 19.10
[item_number2] => B-Clear_4
[payer_id] => LFBAN9FC57GW6
[item_number3] => B-Clear_5
[address_street] => ****
[item_number4] =>
[payment_date] => 17:50:28 Sep 10, 2011 PDT
[payment_status] => Completed
[charset] => windows-1252
[address_zip] => 6233
[mc_shipping] => 0.00
[mc_handling] => 0.00
[first_name] => ****
[mc_fee] => 6.08
[address_country_code] => AU
[address_name] => ****
[notify_version] => 3.2
[custom] =>
[payer_status] => unverified
[business] => This email address is being protected from spambots. You need JavaScript enabled to view it.
[address_country] => Australia
[num_cart_items] => 4
[mc_handling1] => 0.00
[mc_handling2] => 0.00
[mc_handling3] => 0.00
[address_city] => ****
[mc_handling4] => 0.00
[verify_sign] => AQU0e5vuZCvSg-XJploSa.sGUDlpAsOHTRBtNcFmqCupN9.X4lnCAefZ
[payer_email] => ****@live.com.au
[mc_shipping1] => 0.00
[mc_shipping2] => 0.00
[mc_shipping3] => 0.00
[mc_shipping4] => 0.00
[txn_id] => 85M3045902209983P
[payment_type] => instant
[last_name] => ****
[address_state] =>****
[item_name1] => Heat Pads
[receiver_email] => This email address is being protected from spambots. You need JavaScript enabled to view it.
[item_name2] => B-Clear: Orange/Mandarin
[payment_fee] =>
[item_name3] => B-Clear: Lime
[item_name4] => Shipping
[quantity1] => 4
[quantity2] => 1
[receiver_id] => 26AAUDNURV7YN
[quantity3] => 1
[txn_type] => cart
[quantity4] => 1
[mc_gross_1] => 45.44
[mc_currency] => AUD
[mc_gross_2] => 72.73
[mc_gross_3] => 72.73
[residence_country] => AU
[mc_gross_4] => 30.85
[transaction_subject] => Shopping Cart
[payment_gross] =>
[ipn_track_id] => d6mkEVhmC03PQYSMUWIvFw
[hikashop_front_end_main] => 1
[view] => checkout
)



stdClass Object
(
[order_id] => 25
[order_billing_address_id] => 28
[order_shipping_address_id] => 28
[order_user_id] => 14
[order_status] => created
[order_discount_code] =>
[order_created] => 1315702025
[order_ip] => 124.182.98.108
[order_currency_id] => 6
[order_shipping_price] => 30.85000
[order_discount_price] => 0.00000
[order_shipping_id] => EXPRESS
[order_shipping_method] => aupost
[order_payment_id] => 2
[order_payment_method] => paypal
[order_full_price] => 240.85000
[order_modified] => 1315702025
[order_partner_id] => 0
[order_partner_price] => 0.00000
[order_partner_paid] => 0
[order_type] => sale
[order_partner_currency_id] => 0
[order_shipping_tax] => 0.00000
[order_discount_tax] => 0.00000
[order_number] => B2C5
)



Array
(
[scheme] => https
[host] => www.paypal.com.au
[path] => /cgi-bin/webscr
[query] =>
[port] => 443
[host_socket] => ssl://www.paypal.com.au
)



POST /cgi-bin/webscr HTTP/1.0
User-Agent: PHP/5.2.17
Referer: ozdetox.com.au/index.phpoption=com_hikashop&ctrl=checkout&task=notify¬if_payment=paypal&tmpl=component&lang=en&Itemid=158
Server: Apache
Host: www.paypal.com.au:443
Content-Type: application/x-www-form-urlencoded
Content-Length: 1550
Accept: */*




option=com_hikashop&ctrl=checkout&task=notify¬if_payment=paypal&tmpl=component&lang=en&Itemid=158&mc_gross=240.85&invoice=25&protection_eligibility=Ineligible&address_status=unconfirmed&item_number1=Heat_Pads&tax=19.10&item_number2=B-Clear_4&payer_id=LFBAN9FC57GW6&item_number3=B-Clear_5&address_street=****&item_number4=&payment_date=17%3A50%3A28+Sep+10%2C+2011+PDT&payment_status=Completed&charset=windows-1252&address_zip=6233&mc_shipping=0.00&mc_handling=0.00&first_name=danny&mc_fee=6.08&address_country_code=AU&address_name=****¬ify_version=3.2&custom=&payer_status=unverified&business=sales%40ozdetox.com.au&address_country=Australia&num_cart_items=4&mc_handling1=0.00&mc_handling2=0.00&mc_handling3=0.00&address_city=****&mc_handling4=0.00&verify_sign=AQU0e5vuZCvSg-XJploSa.sGUDlpAsOHTRBtNcFmqCupN9.X4lnCAefZ&payer_email=danny_g%40live.com.au&mc_shipping1=0.00&mc_shipping2=0.00&mc_shipping3=0.00&mc_shipping4=0.00&txn_id=85M3045902209983P&payment_type=instant&last_name=****&address_state=****&item_name1=Heat+Pads&receiver_email=sales%40ozdetox.com.au&item_name2=B-Clear%3A++Orange%2FMandarin&payment_fee=&item_name3=B-Clear%3A++Lime&item_name4=Shipping&quantity1=4&quantity2=1&receiver_id=26AAUDNURV7YN&quantity3=1&txn_type=cart&quantity4=1&mc_gross_1=45.44&mc_currency=AUD&mc_gross_2=72.73&mc_gross_3=72.73&residence_country=AU&mc_gross_4=30.85&transaction_subject=Shopping+Cart&payment_gross=&ipn_track_id=d6mkEVhmC03PQYSMUWIvFw&hikashop_front_end_main=1&view=checkout&cmd=_notify-validate


HTTP/1.1 302 Found
Date: Sun, 11 Sep 2011 00:50:35 GMT
Server: Apache
X-Frame-Options: SAMEORIGIN
Set-Cookie: cwrClyrK4LoCV1fydGbAxiNL6iG=%7cUpeuz41DkA-J4BdP4gqSfL7JO2A_BVkUt3WY3sNqYC_egOU1bSkIB7b4uu89hH5SBQyuqm%7ceoYfsVFOM0q7pORIAGK5wOpeYQBAbWuOOMsiIy4HA0rk0F0kIDk5CQ30scjuLzEYEyxmQW%7c; domain=.paypal.com; path=/; Secure; HttpOnly
Set-Cookie: cookie_check=yes; expires=Wed, 08-Sep-2021 00:50:36 GMT; domain=.paypal.com; path=/; Secure; HttpOnly
Set-Cookie: Apache=10.74.8.154.1315702235690338; path=/; expires=Tue, 03-Sep-41 00:50:35 GMT
Location: www.paypal.com/au/cgi-bin/webscr?PPREDIR...28ea2a5d17702da0dbf0
Connection: close
Content-Type: text/plain; charset=ISO-8859-1




invalid response


I have no idea what is going on there.. lol - i have now deactivated the return method option to see if it helps/..

I had to delete the personal inforation out of the log due to privacy reasons.. if you need it please email me and I will sent it to you

Cheers
Matt

Last edit: 12 years 6 months ago by tias2001.

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12 years 6 months ago #25273

Is it perhaps that the url i have entered is

www.paypal.com.au/au/cgi-bin/webscr

and the url at the end of the log is

www.paypal.com/au/cgi-bin/webscr?PPREDIR...28ea2a5d17702da0dbf0

The above url returns a blank page with invalid but if you add .au into it, it redirects properly..

No idea if that helps

I have sent the log to paypal customer service also to see if they can shed any light on the matter

Cheers
Matt

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12 years 6 months ago #25278

Indeed, it sounds that it comes from the URL. Please use the default paypal URL which is: www.paypal.com/cgi-bin/webscr
in the URL option of the paypal plugin and try again.

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