Product priceshave disappeared

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12 years 4 months ago #30810

www.biggerdiamonds4less.co.uk

Hi, Everything has been going ok for the last few weeks however all of a sudden I've noticed that the prices are not showing on the product pages although for items with options the total with options does appear altoughthe total does not seem to inlude the option price. Also when you click to enlarge the picture the screen goes dark but no popup appears. You have to refresh the screen to get back into the site.

I have done nothing for 2 weeks on the products, I expect my client has changed prices etc so I have not idea what is going wrong here.

Any help would be great I don't wish to start digging arouind if it's something obvious that'ds wrong.

Thank you

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12 years 4 months ago #30835

In the Display tab of the configuration the "show prices" option must have been turned off.

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12 years 4 months ago #30940

Thanks all working now.

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12 years 3 months ago #31451

Using J1.7 (& Essentials) i've noticed similar things happening randomly.

Suddenly my "show prices" was switched off. Easy enough to switch back on.

Shipping options mysteriously have switched off too sometimes. (Force shipping regardless of weight).

Pre-setup options seem to change sometimes when messing around with the Checkout Workflow.

I've found i have to check and re-check most settings in the Configuration when I change the workflow etc.

I like the product though, and the support is excellent.

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12 years 3 months ago #31468

That's strange. We never experienced such problems on our end.

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