No item on shopp cart after adding it to the cart

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11 years 5 months ago #76019

Hi!

when I try to add some product to the cart, I do not get it to appear on the shopping cart. After pressing the button "proceed to checkout" on pop up message, I get the message "the cart is empty".

All the cache is off.

Essential 2.0
Joomla 2.5.8

Need your help. Thank you!

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11 years 5 months ago #76076

well, it's solved, but in very strange way - unchecked both "enable multicarts" and "enable wishlists". Strange is that I afterwards enabled again both these and cart is working... :)

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11 years 5 months ago #76083

unfortunately it was not a solution...
my cart is not working again. And I don't think I made some changes that caused this fault.

as the site is offline, can I send Nicolas to you my access url just to check all my settings?

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11 years 5 months ago #76087

Hi,

Just in case, can you re-download the latest version of HikaShop 2.0 ?

You can send an access to Xavier or Nicolas, giving us the url of your website, a backend access and the link of this thread.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: Batas

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11 years 5 months ago #76094

thank you for your fast reply!

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11 years 5 months ago #76904

I just want to inform that the problem is not solved yet.
I reinstalled Hikap couples of time but it doesn't help.

The problem is that cart is not working stable. For eksample one day it's working without any problems but next day suddenly it stops again. And no idea why.

I sent message with url to Nicolas but I see no one has yet connected. Shall I resend my url to Xavier?

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11 years 5 months ago #76974

Hi,

Nicolas is traveling to the Joomla World Conference, he would be busy for the next couple of days.
So yes, please send it to Xavier (or me), we would make some tests on your website and fix this problem.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 5 months ago #77363

Hi Jerome,

thank you! it works.

just wondering if you have found smth weird when you were logged on?

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11 years 5 months ago #77364

Hi,

I've made several tests and I cannot reproduce the problem on the front-end.
I didn't see any weird thing, just one little thing (which has no link with HikaShop) with your "carousel" on your index page which is pretty nice but have a strange animation when going to the left.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: Batas

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