E-mail Add/Edit

 

Description

This screen enables you to edit an email. You will be able to modify the email senders information, attachments, subject and the code generating the text and HTML content. If you only need to tweak text in the emails, you can edit the translation files via the configuration page of HikaShop and edit them there. That will allow HikaShop to send emails in the language of the customer.

Remember that emails are subject to a lot of limitations (no javascript, avoid divs, etc) because of the email clients (Outlook, windows live, gmail, thunderbird, etc).

This feature is only available in the Business version of HikaShop.

 

Toolbar

E-mail Toolbar

 

  • Save : Save the current email and return to the emails Management screen. As long as you don't save an email, it will use the main configuration values for the sender information and the "Send HTML" option.
  • Apply : Apply the modifications to the current emails and stay on the same screen.
  • Cancel : Return to the previous screen without saving the modifications.
  • Help : This button enables you to turn ON/OFF the help section, this screen will appear or disappear.

 

Main information

E-mail information

  • Subject : The subject of the email. For order creation notification and order status notification the subject is translatable via joomla translation files. Thus, you will see an uppercase identification key like ORDER_STATUS_NOTIFICATION_SUBJECT here. You will be able to change it via the edition of translations in the configuration page of HikaShop. ORDER_STATUS_NOTIFICATION_SUBJECT will have three parameters (represented by %s) which are : order number, order status and website url. ORDER_NOTIFICATION_SUBJECT will only have order number and website url.
  • Send HTML: If set to no, the system will always send the text version. If set to yes, based on the "Multiple part" option in the configuration of HikaShop, the system will send both HTML and text (the HTML being displayed if the receiving client is capable of displaying it, otherwise falling back on the text version), or only the HTML version.

 

Attachments

E-mail attachments

  • Browse button : You can browse your computer for a file to attach to the email. The file will be uploaded to your server once you save the email. You can add several files by clicking on the "Attach a new file" link.
  • Note that you are always limited in file size by the upload_max_filesize and post_max_size set in your php.ini file (the php configuration file ). That is totally independent from HikaShop and if you need to upload bigger files, you should increase those values or ask your hosting company to do so.
  • The files you upload here will be saved in the upload folder of HikaShop. You can change its location in the configuration page of HikaShop under the Files tab. When you do so, the files won't be moved by HikaShop and if you already uploaded some files, you will have to move them manually from the old folder to the new one.

 

Sender information

Sender information

  • From Name : That's the name displayed as sender information name when your customers read the email.
  • From Address : That's the address displayed as sender information address when your customers read the email.
  • Reply-to Name : That's the name displayed as receiver information name when your customers send a reply to the email.
  • Reply-to Address : That's the address displayed as receiver information address when your customers send a reply to the email.

 

Content

E-mail content

  • HTML version : The HTML version of an email will be generated by this code. It contains mainly HTML code with PHP code in it to add translation capabilities and be able to generate order information.
  • Text version : The Text version of an email will be generated by this code. It contains mainly PHP code in order to add translation capabilities and be able to generate order information.