Please create or select an address

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1 month 3 weeks ago #322359

Hello,

Can you details step by step the way to be able to see your issue because we process some test ourselves on your website, and didn't see any issue.

Provide these elements please :
1. A detailed step by step process to have the same result
2. Any elements that can be leads to your Checkout (address restrictions in shipping or payment method by example)

Awaiting news from you to be able to help you.
Regards

Last edit: 1 month 3 weeks ago by Philip.

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1 month 3 weeks ago #322382

Hello. Thank you for the reply. I was able to solve the problem.
The issue was the steps in the CHECKOUT WORKFLOW
I rearranged the steps to have login come first before the cart and it worked. The only problem is that It only displays register and doesn't allow existing customers to login

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  • Posts: 2707
  • Thank you received: 351
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1 month 3 weeks ago #322396

Hello,

You have to go in your LOGIN & REGISTRATION part :
1. From Main HikaShop Configuration => Checkout tab
2. Then go Login & Registration part
3. Try to reproduce this configuration :



And of course, adapt it to your needs, hope this will help you to achieved what you needs.
Regards

Last edit: 1 month 3 weeks ago by Philip.

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