Error generating product variants

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12 years 1 month ago #44624

Hi!

I just import a product list and when I'm trying to generate differents models from the main category sometimes fail and I receive the follow message:

administrator/components/com_hikashop/classes/product.php on line 481

I test it on diferents servers, hostings, etc... and with diferents memory configurations.

Could anyone help me?

Thanks in advance!

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12 years 1 month ago #44779

Hi,

You must be missing a piece of the error message. It should tell you if it's a fatal error, a memory limit, a warning, an execution timeout, etc.
That would help us understand what's happening to you.
Also please indicate the version number of HikaShop that you're using.

The following user(s) said Thank You: innostrategies

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12 years 1 month ago #44824

Hikashop version 1.5.6.

The error only show this information. Sometime I get a Server error or a lack of memory when I asign more then 4 characteristics to the product but now only I saw this message.

When I take a look to database I saw a lot of variants with a product_name field empty.

Any idea?

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12 years 1 month ago #44959

Hi Nicolas.

Finally I was searching on the forum and I found a recomendation about the characteristics that recommend to not use more than 3 characteristics for each product. I change the products to comply this requirement and all works fine.

Thanks a lot!

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12 years 1 month ago #45035

Hi,

Indeed, you have too many variants I suppose. Note that you can have more than 3 characteristics.... if you don't have too many values in each one.
If you have only two values in your characteristics, you should be able to use 8 characteristics without problems.

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