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PayPal Issues
14 years 11 months ago #26748
by akallis
PayPal Issues was created by akallis
Our customer's are running into some strange behavior when trying to complete orders using the PayPal payment method. Here are two notes we have received:
The first is showing up as created but not confirmed: "I was in the process of making a purchase and was proceeding to checkout and then it went to a pay pal screen saying this invoice had already been paid."
The second is showing up as a cancelled order: "I did intend to order, the screen said the purchase was complete then reloaded and suddenly I was back several pages. I was waiting to see if it showed up on my cc statement online before trying again."
We are running Joomla 1.6.3 with HikaShop 1.5.1.
Any help would be much appreciated, Thank you!
Ali
The first is showing up as created but not confirmed: "I was in the process of making a purchase and was proceeding to checkout and then it went to a pay pal screen saying this invoice had already been paid."
The second is showing up as a cancelled order: "I did intend to order, the screen said the purchase was complete then reloaded and suddenly I was back several pages. I was waiting to see if it showed up on my cc statement online before trying again."
We are running Joomla 1.6.3 with HikaShop 1.5.1.
Any help would be much appreciated, Thank you!
Ali
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14 years 11 months ago #26749
by nicolas
Replied by nicolas on topic Re: PayPal Issues
For the first problem it's a classic:
www.hikashop.com/en/support/documentatio...l-error.html#already
I've never heard of the second problem you're describing and don't see what it could be.
www.hikashop.com/en/support/documentatio...l-error.html#already
I've never heard of the second problem you're describing and don't see what it could be.
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