Hikashop Admin Gone

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11 years 5 months ago #82219

Hi!

I just updated my installation of Hikashop 1.6 to version 2.0

On the front-end side everything seems to work, but the backend is gone. The entry "Hikashop" in the components menu still exists, but when I click on it, I get the error message

404 - An error has occurred.
Component not found

How can I fix that?

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11 years 5 months ago #82279

Hi,

Please reinstall HikaShop Business, I think there was a problem during the installation with Joomla.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 5 months ago #82280

I figured so much but when I try to reinstall it, nothing happens.

It loads for a while and then I'm back at the Extension Manager

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11 years 5 months ago #82283

Hi,

Could you test with the zip version of HikaShop ?
The zip packager size is more than 2MB so your upload limit should be higher than this default limit.
You can download the zip package in the "your subscription" page : www.hikashop.com/en/account/your-subscriptions.html

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 5 months ago #82285

That is not the cause, other components install/update just fine (Joomla 2.5.8) and the upload limit is > 100 MB

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11 years 5 months ago #82287

Hi,

Do you use the tar.gz package or the zip one ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 5 months ago #82288

I used the zip version, but the the tar did not work either.

But now I uploaded the unpacked files into a temporary directory and tried the "install from directory" method.

That worked and everything is up and running. It's strange though, because I never had any problems with any other installation...

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