user account removal does not remove hika info

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11 years 7 months ago #65684

Hikashop does not delete user information in hikashop specific tables when an account is deleted by the administrator. I trust this is a security issue. Regards

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11 years 7 months ago #65886

That works fine on our end. If the user synchronization plugin is unpublished on your website it would explain why it doesn't work for you.

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11 years 6 months ago #68891

Thank you for your answer. The plugin is indeed activated; however all previous addresses attached to the email address are displayed even after the account has been deleted. Pls advise. Regards

Last edit: 11 years 6 months ago by SEVMAS.

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11 years 6 months ago #68895

Are you using the latest version of HikaShop ?

How do you know that previous addresses are still displayed since you can't display the user addresses without access to his user account ?

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11 years 6 months ago #68903

1. Yes I use the last version.

2. I do not understand your question. Again, when an account is deleted, but the email address attached to this account reused with a new account, all previous addresses are displayed. Clearly the database is not deleting some entries attached to the email address. I know because I entered the addresses which are test addresses.

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11 years 6 months ago #68978

How are you deleting the accounts ?
Via the joomla user manager ? Via the hikashop user manager ?
Do you still have an entry for that user in HikaShop/Joomla for that user after deleting it ?

That would help us understand what is going on.

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