Subscription expiry

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  • Hikashop Business
12 years 6 months ago #26772

Hi Nicolas, a couple of questions..

I just noticed when I logged into my Hikashop account that all of my orders/licences now have expiry dates on them. Is this just for updates? Can you please explain how this works?

Also, I tried to connect one of my unused Business licences to a new store I am building. The store itself works fine, but in the Hikashop site I get the error shown in the pic attached when I try to type in a domain against one of the licences. How does this work?

Thanks in advance

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  • MODERATOR
12 years 6 months ago #26779

Hi,

The expiry date is for the services (the cron task, the personal support, the access to the updates) which are offered for one year when you buy HikaShop. You can still use HikaShop without them after the expiry date.
We now added an interface on our website to handle renewal of these as we didn't had that so far and that HikaShop has now been available for a year.

We'll look at fixing the error message asap. Thanks for reporting it.

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