HikaMarket + HikaSerial: Only send Serial Data to appropriate Vendors

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  • Hikamarket Multivendor Hikaserial Standard Hikashop Business
4 months 2 weeks ago #318370

-- HikaShop version -- : 4.2.3
-- HikaSerial version -- : 3.1.0
-- Joomla version -- : 3.9.16
-- PHP version -- : 7.2.14
-- Browser(s) name and version -- : Chrome

My site is running HikaMarket 3.0.3 with HikaSerial 3.1.0.

The shop is configured to allow Multiple Vendors may appear in the same cart.

If a Visitor purchases an item with an attached serial, the "Serial Data Attached to product" table appears at the bottom of every confirmation email sent to every Vendor that has a product in the cart.

Example:

1. A Visitor buys Product 1 (with an attached serial) from Vendor A, and Product 2 (without an attached serial) from Vendor B.

2. Vendor A will receive an email indicating Visitor purchased Product 1.

3. Vendor A's email includes a table at the bottom indicating the Serial along with the Serial attached to Product 1.

4. Vender B will receive an email indicating that Visitor purchased Product 2.

5.Vendor B's email also includes a table at the bottom indicating the Serial along with the Serial attached to Product 1.

How can I stop distributing Purchase & Serial information to all vendors in a cart?

Thanks

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  • MODERATOR
4 months 2 weeks ago #318372

Hello,

Thank you for the report.
We will investigate the issue in details.

In the meantime, you can activate an HikaSerial hidden setting named "no_serial_for_vendors".
You need to add a new entry in the "hikaserial_config" database table with the namekey "no_serial_for_vendors" and the value "1".
That hidden setting do not display the serials in the vendor notification emails.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Last edit: 4 months 2 weeks ago by Jerome. Reason: fix typo

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  • Posts: 21
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  • Hikamarket Multivendor Hikaserial Standard Hikashop Business
4 months 2 weeks ago #318429

>In the meantime, you can activate an HikaSerial hidden setting named "no_serial_for_vendors".
>You need to add a new entry in the "hikashop_config" database table with the namekey "no_serial_for_vendors" and the value "1".
>That hidden setting do not display the serials in the vendor notification emails.

Okay, I added the entry to the hikashop_config database table. This appears to have no effect. In tests, the

However, if it were to work that wouldn't actually correct the entire problem because we are selling gift cards with serial numbers. We need to have the serials automatically transmitted to the vendors.

I'm attaching a screenshot of what the new row of the database looks like, just to verify that it is what you directed me to insert.



I'm also attaching a screenshot of part of the confirmation emails illustrating the problem.

In one of these images, vendor_a sells a gift card and is not only shown the information about the gift card they sold, but about the gift cards that 2 other vendors sold.



In the other image, vendor_b sells a loaf of bread but is also shown information about 3 other purchases that are not related to vendor_b, along with the gift card serial. This information should not go to other parties not involved in gift card purchase.



These sales were made after inserting the row into the database. It appears to have no effect.

Thank you in advance for whatever can be done to help this!

Attachments:
Last edit: 4 months 2 weeks ago by Jerome.

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  • MODERATOR
4 months 2 weeks ago #318435

Hello,

I wrote "hikashop_config" but it was indeed the "hikaserial_config", since it's an hidden feature of HIkaSerial.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 21
  • Thank you received: 1
  • Hikamarket Multivendor Hikaserial Standard Hikashop Business
4 months 2 weeks ago #318595

Is there any way to do what I'm asking about?

Can you restrict Serial Data to just go to the appropriate vendors?

Is there another hidden setting that will do this?

Thanks!

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  • Posts: 24396
  • Thank you received: 3757
  • MODERATOR
4 months 1 week ago #318603

Hello,

Thank you for the report.
We will investigate the issue in details.
In the meantime, you can activate an HikaSerial hidden setting named "no_serial_for_vendors".

We worked on a patch which still require few tests to be entirely validated.
That patch will be integrated into the next HikaSerial release since it is too important to be passed in few lines of code here.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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