How to give customer choice between different subscription periods

  • Posts: 33
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  • Hikaserial Subscription Hikashop Business
2 weeks 22 hours ago #328075

-- HikaShop version -- : 4.4.0
-- HikaSerial version -- : 3.1.2
-- Joomla version -- : 3.9.23
-- PHP version -- : 7.3.25
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : N/A

I want to give customers the choice between different subscription periods (1, 12 or 24 months) using the "add to cart". However, even though I have created the various subscription periods for the product, the Joomla Content frontend only displays the one month option.

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2 weeks 7 hours ago #328114

Hello,

You need to create variants, each variant will be assigned to a specific period.
You can't add multiple "plans" to one single product, it will activate them all in the same time and the shorten time will be displayed for the recurrency.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: andrewwinkler

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  • Posts: 33
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  • Hikaserial Subscription Hikashop Business
2 weeks 52 minutes ago #328119

Thanks, Jerome. I've now created a 'characteristic' called 'Subscription period", added it to the product and then created the variant prices for the three subscription period options, monthly, annual and biannual. So now customers can choose between lengths of subscriptions, which is great. I still need to know how to style the way the price is displayed.

Common price: US$1,440.00 Our price: US$120.00 each

That formatting is appropriate where a merchant sells an item for less than the recommend retail price; however in the context of annual subscriptions it is weird, if not misleading.

Last edit: 2 weeks 51 minutes ago by andrewwinkler.

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1 week 6 days ago #328128

Hello,

I'm not sure to follow what you want to do. Can you please clarify ?
Price display is made by HikaShop and HikaSerial cannot override it.
The "common price" is a feature provided by HikaShop and is not related to HikaSerial.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 33
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  • Hikaserial Subscription Hikashop Business
1 week 2 days ago #328258

I don't want the "Common price" to be displayed, only the price at which my site is selling the product at. "Common price" makes no sense when the customer selects "annual subcription"

infinitymind.consulting/component/hikash...t/15-standard-server

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  • Posts: 24618
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  • MODERATOR
1 week 1 day ago #328292

Hello,

The "common price" is a feature provided by HikaShop and is not related to HikaSerial.

You should not set-up the common price in your HikaShop product configuration.
If you have questions about the common price, please open a thread in the HikaShop section of the forum.
I can only provide support for HikaSerial :)

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: andrewwinkler

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